TRAC Intermodal completed its acquisition of Interstar Fleet Services, a leading provider of emergency road service repair solutions for the intermodal and commercial trucking industries. The mission of the new entity, TRAC Interstar LLC, is to provide the quickest response time and most comprehensive repair service available to minimize driver roadside downtime.
The combined operations of TRAC Intermodal and Interstar Fleet Services creates one of the largest nationwide vendor networks inNorth America and will offer breakdown services covering chassis, trucks and trailers 24 hours a day, 365 days a year. Our modern call center, located in Florence, Kentucky, uses proprietary software to manage each customer event, locate the closest available Interstar repair technician and actively manage the repair process from start to finish.
“TRAC is committed to providing high-quality equipment and superior service to all our customers. Having a national emergency road service operation will enable us to quickly respond to emergency situations and get our driver customers and their equipment back on the road. The people, systems and network provide an effective solution for us to help our customers,” said Keith E. Lovetro, President and CEO of TRAC Intermodal.
“Joining forces with TRAC Intermodal will offer increased opportunities to provide effective solutions for our customers, growth opportunities for our employees and additional business to our highly-qualified national vendor network,” said Rodney G. Goderwis, President of Interstar Fleet Services.
TRAC Intermodal and Interstar customers will have access to a broad and expanding network of repair options. The TRAC Interstar dispatch and management center will continue operating from its current location in Florence, KY. For more information, visithttp://go.tracintermodal.com/trac-interstar