© Copyright Acquisition International 2024 - All Rights Reserved.

Article Image - Staying Focused on the Customer
Posted 31st August 2016

Staying Focused on the Customer

Masumali Meghji Insurance Brokers Ltd is one of the largest independent insurance brokers in Mombasa County, and has been serving the community for 35 years. We cater for a wide variety of clients with different needs in the insurance industry, ranging from multinational corporations to individuals.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Staying Focused on the Customer
Image

Staying Focused on the Customer

2016’s Most Innovative Company – Kenya

Masumali Meghji Insurance Brokers Ltd is one of the largest independent insurance brokers in Mombasa County, and has been serving the community for 35 years. We cater for a wide variety of clients with different needs in the insurance industry, ranging from multinational corporations to individuals. As a result of the firm’s diverse set of clients, we have a variety of products which include private and commercial insurance, medical and employee benefits, travel insurance and marine cargo, together with political risks to name just a few.

The employees of Masumali Meghji Insurance Brokers Ltd are an experienced team, who provide the personal touch in the work they do. We believe that this is what makes us unique amongst our competitors, and we believe that we are reliable but not predictable, traditional but not conventional and professional but not impersonal.

As such, Masumali Meghji Insurance Brokers Ltd offer a combination of expertise and attention to detail, which allows us to consistently deliver for our clients, and provide measurably better solutions that are delivered in a distinctly personal way. The quality and consistency of customer service we offer is what makes us different. We value every one of our customers as individuals, which makes the relationship we have with every one of them, unique.

Only by truly understanding the needs of the customer, can we provide them with the best solutions. The staff here are well qualified, highly motivated and we make use of some of the best technology available to ensure that our clients enjoy a totally professional and personalised service.

As we are a very experienced company, Masumali Meghji Insurance Brokers Ltd are always keen to innovate and develop the firm’s services. As such, we have put a lot effort into developing the website to sell our products and services, as well as we using social media to reach both new and old clients. Furthermore, we also design newsletters which tend to educate the clients on what their policies entail, and what certain features mean and why they are in their policies.

Alongside this, Masumali Meghji Insurance Brokers Ltd have also come up with credit facilities by partnering with financial institutions for our key clients. What this means is that before a client’s policy expires, we will send or even call them to notify them that their policy is due for renewal, and if new policy terms have been introduced we try and keep the customer on track and in the know.

Masumali Meghji Insurance Brokers Ltd have also been working closely with our clients and community partners to encourage involvement and strong community alliances. We have also utilised a visionary approach, with consistency, to prevail in public relations activities. In terms of the region, East Africa as a whole and Kenya especially, are rapidly growing markets, and this has allowed us to look at innovative products that the market requires.

In this rapidly growing environment, Masumali Meghji Insurance Brokers Ltd are faced with a number of challenges and opportunities. One of the biggest challenges we see, among other things, is staying focused on the customer and serving their needs. To do this, we must continue fighting the urge to be lured by the latest and greatest shiny new device and navigating through a myriad of ways to connect, engage and communicate with our customers.

Ultimately, Masumali Meghji Insurance Brokers Ltd’s aim is to continue our approach which has served us so well in the past. We hope that this will allow us to continue to grow and build on thwww.mmltd.co.kee firm’s continued success.

Company: Masumali Meghji
Insurance Brokers Ltd
Email: insurance@mmltd.co.ke
Web: www.mmltd.co.ke
Address: 83110 – 80100
Mombasa, Kenya.
Phone: 254 41 2223843 /
254 721 786 889 /
254 705 789 158

 

Categories: Leadership


You Might Also Like
Read Full PostRead - Eye Icon
What is a Financial Adviser?
Finance
05/06/2023What is a Financial Adviser?

If you’re looking for the most effective way to build your wealth and achieve a successful financial outcome in your situation, there’s one key thing you will want to consider:

Read Full PostRead - Eye Icon
Worker’s Compensation Claims in Chicago: What You Need to Know
Legal
05/06/2023Worker’s Compensation Claims in Chicago: What You Need to Know

Employers do their best to ensure the safety and well-being of their employees, from implementing safety regulations and determining if employees should wear PPE to providing ergonomic equipment and wellness resources.

Read Full PostRead - Eye Icon
We Bring the Show to You
Innovation
07/06/2017We Bring the Show to You

Simply Smiley Productions are experts at bringing the magic of theatre to children and recently received the Most Outstanding Children’s Entertainment Company award, as part of the 2016 Global Excellence Awards.

Read Full PostRead - Eye Icon
Recognised for Their Legal Innovation and Outstanding Service
Leadership
19/07/2019Recognised for Their Legal Innovation and Outstanding Service

Anna Grigorieva & Co. LLC (AG ADVOCATES) is a boutique law firm offers a vast range of legal services from highly complex matters to day-to-day transactional legal needs.

Read Full PostRead - Eye Icon
How Do Worker’s Compensation Laws Differ Around the USA?
News
27/02/2023How Do Worker’s Compensation Laws Differ Around the USA?

IMG Source – https://unsplash.com/photos/p3Ip8U0eNNM Workers’ compensation is essentially an insurance that provides workers with lump sum compensation, a wage replacement, and medical benefits if they incur injuries, or become ill as a result of perfo

Read Full PostRead - Eye Icon
7 Facts That Prove Entrepreneurship Is Thriving in UK Post Brexit – Survey
Innovation
17/11/20167 Facts That Prove Entrepreneurship Is Thriving in UK Post Brexit – Survey

Entrepreneurial spirit and optimism remains high in the UK according to new UK research released by Amway.

Read Full PostRead - Eye Icon
The Main Differences Between Sole Proprietorships & S-Corps
M&A
01/11/2021The Main Differences Between Sole Proprietorships & S-Corps

One of the biggest decisions a self-employed freelancer turned business owner has to make is deciding what type of business entity works best for them. If you’re the only owner of your company, your options often narrow down to two: an S-Corp or sole proprie

Read Full PostRead - Eye Icon
8 Tips for a Successful Career in EdTech
News
26/01/20248 Tips for a Successful Career in EdTech

The educational technology (EdTech) sector is rapidly transforming the landscape of learning and teaching across the globe. With advancements in technology continually emerging, the demand for skilled professionals in this field is growing exponentially. Wheth

Read Full PostRead - Eye Icon
5 Essentials Of An Effective Equipment Budget
Finance
27/03/20235 Essentials Of An Effective Equipment Budget

Are you a business owner planning to invest in equipment for efficient service and product delivery to your clients? What plans do you have in place to actualize the dream?



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow