© Copyright Acquisition International 2024 - All Rights Reserved.

Article Image - Unmatched Customer Experiences
Posted 26th February 2019

Unmatched Customer Experiences

2020 Companies is a sales and marketing agency who employs over 11,000 highly-skilled brand execution and consumer engagement experts who specialize in sales, training, merchandising, advocacy, and experiential marketing events. Recently, we caught up with Steve Peters, President, who provided us with a detailed insight into the outstanding services the team provides to their clients.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Unmatched Customer Experiences
2020 Companies

2020 Companies is a sales and marketing agency who employs over 11,000 highly-skilled brand execution and consumer engagement experts who specialize in sales, training, merchandising, advocacy, and experiential marketing events. Recently, we caught up with Steve Peters, President, who provided us with a detailed insight into the outstanding services the team provides to their clients.

Since their inception in 1991, 2020 has focused on a number of industries including Consumer Electronics, Consumer Packaged Goods, Sporting Goods, Appliances, Home Services, Telecom, Retail Energy, Personal Computing and Audio. The firm works for the industry leaders in each of these categories and some of the largest brands in the world.

2020 is a specialist in identifying, assessing, hiring, managing, and developing talent to become the best activation experts in the industry. Going into further detail, Steve begins by informing us of the areas the firm specialises within and the types of clients that the team works alongside.

“Here at 2020, our teams work with leading manufacturers to curate a customized go to market strategy. Every client is unique and has unique sales and marketing needs. We work with the client to develop the best strategy including consumer and retail activation and execution, social sentiment monitoring, territory optimization and design, new retail location concept and execution, interactive and immersive displays, etc.

“Prior to any engagement, 2020 forms a go-to-market team responsible for discovery through deployment and execution. The diverse and cross-functional team has activated over 300 programs for renowned brands, flawlessly. The launch strategy includes talent acquisition, performance management, training, consumer engagement requirements, competitive benchmarking, systems, revenue modelling, process automation, net promoter scores, and return on investment.”

As for what makes the firm the success as we know it today, Steve explains how the firm’s guiding principles of collaboration, team work, flexibility, as well as mutual respect, are just some of the key factors in how 2020 has grown over the years into becoming a leader within their respective industry.

“Our diverse and involved leadership, passion for brands, and multiindustry experience elevates 2020 beyond its peers. Also, our teams utilize a proprietary solution, Pulse, built on the Salesforce.com platform, to schedule, train, track, report, and manage expenses all in one easy application built for mobile first.

“In addition, one of our client’s mentioned that they had ‘…the pleasure to partner with 2020 Companies for over three years, running one of the largest activations in the country. The overall quality 2020 brings to the table is unlike anything I’ve experienced in my 20 years of retail. They continually bring new and innovative ideas to the table resulting in improved return on investment.’”

Providing the ability for the firm to deliver their exceptional services, is the dedicated and talented team which forms the backbone of 2020. When discussing the internal culture, Steve is keen to highlight the significant role the team play in the overall success of the firm.

“At 2020, we have a tremendously talented and passionate team of employees. This dedication shines through our Field Success team. “For example, with each new project we activate our Field Success team which provides real time communications and help desk capabilities no matter the day and time. This solution ensures that everyone for the first month of new programs has unlimited resources to assist them in their day to day activities.

“In addition to this, our Field Success organization is a perpetual group dedicated by brand and service focused solely on every activation expert. There primary purpose is to ensure they have every sales tool they need to win.”

Looking ahead to what the future holds, Steve signs off by revealing the exciting plans which lie in the pipeline for the firm, especially following their recent success in Acquisition Intl.’s Global Excellence Awards 2019 where they were righteously awarded the accolade Most Innovative Outsourced Marketing Solutions Provider 2019 – Texas.

“2020 will continue to assist manufacturers and retailers through dedicated teams and ensure that retail standards are met for each client. Presently, we are exploring new ways to use AI and Social Sentiment to connect brick and mortar with social. Expect to see 2020 Companies crossing into new industries, expanding services with existing customers, and continuing to impress with innovation.”

 

Contact: Ross H. Wissner
Company: 2020 Companies
Address: 3575 Lone Star Circle, Suite 200, Fort Worth, Texas, 76177, USA
Telephone: 001 214 676 6379
Website: www.2020companies.com

Categories: Innovation, Leadership, Strategy


You Might Also Like
Read Full PostRead - Eye Icon
Paysafecard Launches in New Zealand
Innovation
17/04/2015Paysafecard Launches in New Zealand

paysafecard, the Vienna-based global market leader in prepaid online payment methods, and member of the international Skrill Group, continues its course of international expansion with its launch in New Zealand.

Read Full PostRead - Eye Icon
Grakon LLC Acquires BMAC Limited
M&A
11/10/2016Grakon LLC Acquires BMAC Limited

Grakon LLC, a global leader in the design and manufacture of custom LED interior and exterior lighting solutions

Read Full PostRead - Eye Icon
AI Adoption Angst: 9 Ways Leaders Are Suffering Inadequate Implementation
Innovation
29/11/2023AI Adoption Angst: 9 Ways Leaders Are Suffering Inadequate Implementation

In today's fast-paced and technology-driven world, Artificial Intelligence (AI) has emerged as a transformative force that holds the potential to revolutionize the way we work, make decisions and interact with technology. AI promises greater efficiency, data-d

Read Full PostRead - Eye Icon
London Rental Market Shifting
Finance
29/06/2015London Rental Market Shifting

London Central Portfolio’s bi-annual lettings audit illustrates that South Kensington and Knightsbridge have seen big rises in rents whilst Mayfair sees slump over last year.

Read Full PostRead - Eye Icon
5 Things You Should Know Before Buying Your First Cryptocurrency
News
06/11/20235 Things You Should Know Before Buying Your First Cryptocurrency

Cryptocurrencies are fairly new in the investment world and raise some worry as a result.Plenty of websites offer advice for your first-time crypto purchase. Nonetheless, this remains a rather fresh investment opportunity, bringing along a degree of caution. E

Read Full PostRead - Eye Icon
Taking The Right Approach To Due Diligence When Acquiring A Business: Key Steps To Success
Legal
19/02/2020Taking The Right Approach To Due Diligence When Acquiring A Business: Key Steps To Success

Whilst not the most glamorous part of the process, due diligence is a key element of any acquisition. When expanded beyond a simple tick box exercise, due diligence can go a long way in determining the success of an acquisition. How can buyers successfully app

Read Full PostRead - Eye Icon
The Diagnosis and Treatment of PostTraumatic Stress Disorder
Innovation
06/10/2017The Diagnosis and Treatment of PostTraumatic Stress Disorder

The Diagnosis and Treatment of PostTraumatic Stress Disorder

Read Full PostRead - Eye Icon
Empowering Your Accounting Software with AI Capabilities
Finance
03/01/2024Empowering Your Accounting Software with AI Capabilities

According to a recent study by KPMG, over 59% of large organizations already use AI in their financial, accounting, and tax departments and about 29% plan to implement AI-powered software within the next 12 months.

Read Full PostRead - Eye Icon
Digital Validation Drives Efficiency & Compliance in Life Sciences
News
29/01/2024Digital Validation Drives Efficiency & Compliance in Life Sciences

OnShore Technology Group (OnShore) is an independent validation and verification firm (IV&V) on a mission to become a leader in the global life sciences industry. As



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow