Besides accounting, one of the most outsourced jobs is managed information technology (IT) services. And for a good reason. Hiring managed IT services involves hiring third-party specialists to take charge of a business’ needs. As such, entities can focus on running their business without worrying about IT downtimes or a significant cyberattack.
If you’re on the fence about getting one, here’s a curated list of benefits a business is entitled to when hiring managed IT services:
1. Minimizes Business Disruptions
All businesses, whether large companies or small entities, experience IT downtimes. While reasons vary, it can both be an internal or external hardware and software problem. However, the fact remains that any business disruption will impact the brand.
IT outages cause product-making and service interruptions, taking a toll on your online and in-person sales or payment facilities. Furthermore, having frequent downtimes can lead to reliability issues and clients’ distrust of your business—no matter what type of business you operate and wherever you may be in the world.
For instance, if you’re in Canada, a Toronto managed IT services from Buchanan Technologies will be on top of your IT needs 24 hours a day, seven days a week. Similar IT firms will also make sure your systems are up-to-date, making them more resilient to online attacks. And, in the event of a significant disaster or massive system failure, a managed IT service takes a proactive approach to protect all your business assets and minimize downtimes.
Hiring managed IT services entail costs, but one that, in most cases, is cheaper than maintaining an in-house IT team. Before signing a contract, an IT service provider will send you a quote for various services included in a specific service package.
Compare these costs with what your business needs to spend for the same period on monthly salaries, overtime pay, paid time offs, office spaces, computer equipment, training, and other legally mandated employee benefits, and you’ll be surprised to find the difference.
Your business will have predictable spending with managed services, unlike hiring IT firms on a break-fix basis. When opting for the latter, you may think that you’ll save on costs. But considering that you’re only hiring experts when something happens, your organization may not have the type of online and data management protection it direly needs.
Since you know how much you’re going to spend monthly, you can align your budget better—and use it for essential activities, such as product research and development. This means you can have extra money to spend on other essential things.
3. Proactive Defense Against Cyber Threats
In a highly competitive business environment, enterprises must use technology to survive and thrive. Cyberattacks happen several times daily. Hackers have become more sophisticated and are less picky when it comes to their victims. That’s why businesses must take a proactive approach to prevent cyber threats from infiltrating their systems and inflicting costly damages.
With a managed service provider, your business will have the protection it needs through preventive maintenance methods, robust data protection, software, and security updates. Managed IT services also train your organization on cyber security and help you develop a disaster recovery plan.
4. Ensures Compliance to Regulations
Various governments have acknowledged the role of digital technology in making business operations seamless. At the same time, regulations are in place to protect data privacy, safeguarding consumers against cyber hacking, unauthorized information use, and improper handling.
Businesses have local and national laws requiring firms to have policies and proper tools to ensure these are upheld. If you don’t know these rules or don’t have someone who can help you comply with specific IT requirements, you’re exposing your business to a potential lawsuit and hefty penalties for non-compliance.
Hiring a managed IT service ensures that your business is compliant with government regulations. Doing so can improve your brand’s reputation on the market, as consumers choose to transact with you over other companies with less IT protection.
5. Access to IT Experts
If you’re not IT-savvy yourself or can’t afford to pay an IT expert’s standard salary rate, it’ll be challenging to hire a staff to take care of your business needs. Simply put, you won’t have access to an IT expert if you can’t afford one.
On the other hand, an IT managed service provider has stringent rules in screening and accepting its pool of experts. Additionally, they make sure that these professionals have updated training and certifications to tackle the latest and emerging trends in cyber security and then the IT field in general.
Hiring a managed IT service means you’ll have access to these highly qualified professionals even if you run a small business. This allows you to enjoy the services of experts that typically only large corporations can afford to hire.
In addition to saving money, hiring a managed service provider can save a business venture time by taking over IT activities that otherwise take several working hours to complete. Creating a cyber security and risk awareness training or program, for instance, takes careful planning. So does the drafting of a disaster recovery plan. With the help of these services providers, businesses can be more confident of their capacities to perform them or outsource the work to an IT firm.
When something goes wrong, organizations don’t need to wait long to have the issue addressed. A representative will be online to respond to your concerns quickly. Besides, service provider representatives are available all the time, unlike your in-house staff, who may not like to be bothered during non-working hours.
7. Focus on Your Business
Instead of spending your time calling and waiting for an IT service to fix system errors or wondering which topics your cyber security training must contain, you can delegate all these tasks to your managed service provider.
Not having to worry about vital IT activities, you and your colleagues will have more time thinking about your next big product launch. Without worrying too much about whether you have enough tools to protect your business from cybercriminals, you’ll have more time thinking about how to improve your business processes or manufacturing workflows.
Boosting your business’ cybersecurity requires professional help—one that either an in-house IT staff or a managed IT services provider can provide. These IT professionals know the most efficient strategies and software to defend your business from digital risks.
An IT managed services provider can help ensure that your business’s network, systems, and data are protected from potential cyberattacks. These professionals are your first line of defense against costly damages such as potential lawsuits and hefty non-compliance fees.