CFH Docmail Acquisition of BSS Scotmail

We live in a world where businesses constantly reinvent themselves to remain competitive. Automation and digitisation goals feature in well over half of all today’s businesses’ long-term corporate strategies, according to PwC's most recent annual Global CE

I recently had the pleasure of meeting Richard, COO at a financial services organisation. We first met ten years ago on a talent and leadership programme where I was lead facilitator.

In today’s rapidly evolving workplace landscape, the integration of technology has revolutionized various aspects of business operations. One such innovation that has gained remarkable prominence is the utilization of smart lockers. These intelligent sto

Corporate Social Responsibility (CSR) has become a hot topic in recent years, and more businesses recognising just how important creating a positive impact on society and the environment is for them.

A consultancy name Think Strategic a popular two word that often appear as titles of textbooks, article either academic or business. There are numerous materials written by authors on Think Strategic although there seem to be a silent crisis happening when the

Some of the most innovative AI tools such as chatbots can revolutionise your contact centre, but where do you start? Stay focused, educate agents and make technology the strategic enabler.

The British Business Bank is regulator of a scheme that ensures small businesses are referred to relevant alternative finance providers in the event of being turned down for bank funding. But what's taking so long?

In today’s increasingly competitive business world, data is the new gold. The wide availability of data that businesses generate contains game-changing insights. These may bring relevant information about your customer's buying behavior, preferences, and the

Traditionally, firms viewed ESG mainly from a risk management perspective. Now, it is treated as a strategic lever for value creation.