Business Excellence Awards 2024

Business Excellence Awards 2024, Acquisition International | 19 that are currently being faced. In an arena where the cost of products and utilities are increasing exponentially, the commitment embodied by Jamie and the team to offering a great service at tremendous value shines through, with this set to continue, even as the list of available services and treatments gets longer and more advanced. Following its third consecutive year of being featured in the Business Excellence Awards, Jamie shares with us Mettyear’s plans for 2024, stating, “we shall continue with our ongoing education across the business.” This is not all however, with Jamie and co. even eyeing up expansion over the coming years. As Jamie explains, they are working towards, “creating the perfect salon system for possible franchising”, driven to provide experiences of equal calibre to those across the UK who seek these award-winning treatments, ranging from laser hair removal and hair styling through to aesthetic treatments, robust gift packages, and much, much more. Contact: Jamie Mettyear Company: Mettyear’s Day Spa, Salon, and Cafe Web Address: Most Trusted Hair & Beauty Salon 2024 - Kent Very much the result of combining excellent service with a highly trained team of dedicated professionals, Mettyear’s is defined by its cutting-edge service delivery and focus on the future, leveraging the innate prowess of its team to remain at the forefront of the health and beauty industry. As Jamie himself puts it, “we can offer so much within one premises compared to our competitors.” From styling to colouring, Vidal Sassoon cutting techniques to the latest offerings from the L’Oreal colour house, this team already go above and beyond for every customer, and yet strive to continue this further by always learning, streamlining their offerings, and searching for what will define the future of the industry. All of this takes place in a setting that can be described as nothing less than luxury, with beautiful tapestries of leaves and green lining the walls, dotted among the simplistic aesthetic of whites and greys that is broken up infrequently by a dash of colour from a chair, stool, or bed, not to mention the serene mood lighting that creates an air of relaxation and tranquillity. Commenting further on this, Jamie tells us, “our unique environment paired with our experienced team is a recipe for customer satisfaction”, something that is reflected in numerous five-star reviews on the business’ Salonspy, Facebook, and Yell pages. After enjoying any number of the fantastic treatments that are on offer, clients are invited to stop by the café, which serves a number of hot and cold drinks, as well as red and white wine, gin, beer, and prosecco. Any booking or package that takes place Monday-Saturday is also invited to upgrade to afternoon tea, in the process unlocking an unrivalled retreat experience, with a number of finger sandwiches and homemade scones, quiche, and cakes all included. Combined, all of these experiences make for something truly special, but Jamie was not content to just end there, and last year saw the introduction of yet more services to this everexpanding repertoire. Over the last 12 months, both tanning beds and a series of laser treatments have been introduced to Mettyear’s menu, and as Jamie explains, “being able to offer laser hair or tattoo removal along with skin rejuvenation treatments puts us at the forefront of the latest treatment developments, able to offer to our clients a medical grade service.” Regardless of the solution in question, Jamie wholeheartedly believes that teamwork across the business is key to success, commenting, “there is no business without an excellent team, and we would not be where we are today without everyone’s hard work and dedication.” Determined to continue to offer this same fantastic service well into the future, Jamie tells us about his position as an official member of the NHBF (National Hair and Beauty Federation), and how this has seen him and his peers campaigning actively for a reduction in VAT, allowing those across the industry to impactfully manage some of the pressing issues Mettyear’s is a hair, beauty, and aesthetics salon and café in the centre of the beautiful seaside town of Herne Bay, Kent. With the modernity of the salon serving as a complimentary contrast to the timeless heritage of the surrounding country and coast, Mettyear’s namesake, Owner, and Vice President of the NHBF, Jamie Mettyear, has succeeded in crafting the ultimate hair and beauty experience, completed with luxury brands such as Phytomer, L’Oreal Professional, and Olaplex. As the one-stop-shop solution for an unrivalled personal day spa experience, Mettyear’s Day Spa, Salon, and Cafe is a worthy winner of this award. We speak with Jamie to find out more. Mettyear’s Day Spa, Salon, and Cafe