Acquisition International - Business Excellence Awards 2022 51 Mar22568 Best Full-Service Electronics Manufacturing Company 2022 In1985, acompanynamedTeknoinvest entered the trade register. Seven years and a name change later, Incap Corporation was born, spawning from the amalgamation of three development companies operating in various industries. Evolving further, the company became a contract manufacturer of electronics and furniture, ultimately earning a spot on the Nasdaq Helsinki Ltd stock exchange in 1997. Since 2000, the company has been expanding around the globe, and, as of 2022, it boasts operations within Finland, Estonia, India, Slovakia, the UK, and Hong Kong, and employs approximately 2,500 people. Incap Electronics UK Ltd., based in Newcastle-under-Lyme, is a key part of the Incap Corporation umbrella. Indeed, the factory provides a diverse array of services, including full turn-key product supply, such as PCBAs, electro-mechanical assembly, cable and wire harness assembly. This is then complimented by a dedicated, standalone, rapid prototyping facility (Fast Track) and maintenance, repair, and overhaul services (MRO). The factory boasts an impressive 48 years of experience, 4,400 square meters of total floor space, and clients from across the globe. Adiverse clientele has flocked to the factory, including global companies with operations in Europe, Asia, and North America, resulting in Incap Electronics UK Ltd gaining experience within numerous industries. This serves as no surprise when the exceptional standard of customer service provided by the company is taken into consideration. Adedicated account support team is provided to each customer, operating to fully understand the customers’ business and products to optimise the delivery of specialist electronic manufacturing services and solutions that are both flexible and cost effective. Moreover, the efficacy of the T Incap Electronics UK Ltd. boasts a long and prestigious history. However, in 2022, the company is working at a greater level than ever before – its order book is at an all-time high. Indeed, the decades of hard work have led to the company growing into an industry leader, and therefore, the company is deserving of the title Best FullService Electronics Manufacturing Company 2022. company’s customer service is bolstered by the company’s core values – agility, flexibility, and efficiency. In addition, the team plays a significant role in the success of the company. Incap Electronics UK Ltd. firmly believes that its decentralised management model is the catalyst behind such success, as ‘one of the important motivators for anyone who wants to grow is the opportunity of making decisions.’ In essence, Incap Electronics UK Ltd. truly values its employees and their opinions, and therefore, it provides them with the chance to enact their own decisions. Motivation is not only created by a good wage – it must also stem from a respectful and creative workplace, one in which the employee is heard and prioritised. As such, the strong workforce has been a great benefit to the company over the past few years. Of course, the Covid-19 pandemic brought about a great amount of turbulence for many, introducing unexpected challenges into workplaces around the world. 2021 was a great year for Incap Electronics UK Ltd. – but it certainly came with many learning opportunities. ‘Worsening component availability and COVID-pandemic required a lot more planning than usual, but our team showed their commitment and stepped up to the challenge,’ states Jamie Maughan, the Managing Director for Incap Electronics UK Ltd. From an increase in absences due to infection, to global supply chain delays, the crisis certainly made its presence known. However, Incap Electronics UK Ltd.’s team promptly formulated a comprehensive crisis plan that focused primarily on production. This approach was taken in order for the company to adhere to its core values – Maughan continues, ‘Our main goal as an agile, flexible and efficient company, has always been providing a fast service depending on changes in the market. Therefore, we see a strength in adjusting our production capacities as necessary, according to varying quantities and varying product mixture.’ Consequently, Incap Electronics UK Ltd. has secured itself a sustainable future. Throughout 2021, the company lay the foundations for its plans for this year. For example, the company concentrated on its key social, environmental, and economic themes, which involved joining the UN Global Compact initiative and increasing the wellbeing of its employees. Henceforth, in 2022, the company hopes to build upon such initiatives, ensuring its future growth. Contact: Tracy Court Company: Incap Electronics UK Ltd. Web Address: www.incapcorp.com
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