50 Acquisition International - Business Excellence Awards 2022 Mar22633 Best Cross Border eCommerce Marketplace - Asia ilkRute, endorsed as one of the Automated and Robotic powered e-commerce solutions, sells Indian products all over the world. Working with grace, sophistication, and a commitment to exemplary customer service, it has become widely known as one of the international community’s most front-running software-as-a-service companies, with a direct link between manufacturer and customer that cut the fat from a bloated process. By doing this, it focuses on rendering the locational services between such organisations, ensuring that orders are fulfilled on time, projects are kept within budget, and transactions are completed within the parameters set. These parameters – the time slot of the vendor and the location of the customer – are elements that SilkRute has taken great pains to be able to adapt to. Dealing inhandcrafted, handloom, andauthentic Indiangroceries, herbal products, and other such goods, it has made itself the communicating device and e-commerce expert helping Indian companies make connections across the borders of 9 different countries. Therefore, it has been able to demonstrate excellent time and again, ensuring the safe transport of goods to their destination and resolving one of India’s key export struggles – the overpricing of goods in order to avoid profit loss – in favour of selling products on low margins and with high quality. S With a unique concept that provides ground-breaking international selling solutions, Silkrute has created a network of customers, partners, and supporters who each believe in the excellence of its efforts. With ever-increasing evolutions in customer service, software, and international trade, it builds itself up around the ability to solve problems for buyers and sellers alike through its e-commerce solution, serving more than 1000 sellers in providing Indian products for foreign markets. Nominally, it believes in growth over time through fair practice, and thus makes itself an invaluable part of the Indian overseas export market, hoping to lead by example. Having garnered enough notoriety to become the one-stop-shop for Indian handicraft, Handloom food, herbal tinctures, and more, its service of the foreign market has made it an international e-commerce leader. Its systems are automated and well-maintained, and it updates its lists consistently to guarantee great results for clients on both ends of the buyer-supplier fence, inviting businesses both small and large to make use of its free digital platform in order to sell the goods that they have worked so hard to develop. Thus, it has created a new way to trade without imposing direct charges on sellers or customers to create revenue, instead using advertisement and sponsorship to secure its own profit margins. Moving forward, it hopes that its efforts in innovation and customer service will uplift many more Indian businesses in the future, expressing its thanks for the support of its current customers. Company: SilkRute Contact: Mohit Singla Website: silkrute.com
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