Acquisition International - Business Excellence Awards 2022 27 Feb22556 Best Business Assurance Services Provider - UK ounded in 1995, TIAA has since established itself as the Best Business Assurance Services Provider in the UK – growing significantly and thriving for nearly 30 years. The company has been able to do so by taking on the operations of several other business assurance providers. Thus, they have become specialists in various sectors – a unique approach to business, its industry, and a company within that market. Overall, TIAA has established itself as a reputable, and nationwide operator with a multimillion-pound turnover, growing exponentially with each passing year. Expanding on the business’s initial start, Deputy Managing Director Kevin Limn states, “Originally, TIAA was formed by a consortium of housing associations to meet the specialist internal audit needs of the social housing sector and began trading in 1995. We are now one of the largest business assurance providers in this sector. Today we provide business assurance services across Housing, the NHS and Healthcare, Local Government, Education, Charities, and Police sectors.” With offices across England, Wales and Scotland, TIAA comprises four regional business assurance Directorates supported by national IT Audit, Business Services, Anti-Crime, SecurityManagement and Digital Forensic teams. In addition to this, the company works together with a centralised Business Support function. Unlike most businesses in the industry, TIAA is quite unique in what it does. Kevin explains its offerings and business model, “We are unique in our field because we are not an accountancy firm, but a specialist provider of internal audit, anti-crime and business assurance services. We have a strong reputation for providing an intelligent business assurance service rather than a ‘tick box’ solution.” F TIAA aims to provide exceptional professional and highly qualified specialist services and, to do so, ensures that the key to its success is in building strong working relationships with clients, regardless of its clientele business size. “With our Individual approach, we care about our clients and meeting their specific needs. We act with honesty and integrity at all times and truly want the best possible outcomes for our clients,” adds Kevin. Additionally, for TIAA, it is able to pose its unique approach and differentiate itself from competitors by promoting itself as a specialist assurance organisation rather than traditional and general accountancy firms. Because of this, TIAA is regarded amongst other competitors and potential industry professionals as leaders in the market, offering a bespoke and individualised service. Kevinexpands on this notion, stating, “Wearenot amulti-national, faceless, impersonal organisation. On the contrary, we pride ourselves on being approachable and treating each client individually. Our clients will always be at the centre of everything we do. We know that each organisation we work with has their individual challenges and requirements. As a result, TIAA never delivers a standard service, but a truly personalised one created in partnership.” TIAA is enormously proud of its recent reaction to the shockwave of Covid-19 and the challenges the pandemic has posed in the industry and to businesses across the world. The company has showcased its flexibility, determination, motivation and adaptability from the moment initial changes began in the market and the world. Following the pandemics push towards remote working, TIAA provided support to its clients, guiding customers through this difficult period – an appreciated effort that has left customers feeling valued, heard, understood, and most importantly, prioritised. Delighted to have achieved Level 3 of Green Dragon Environment Accreditation Standard, TIAAaims to continue its efforts in monitoring and to address the impact of activities – minimising and eliminating adverse effects on the environment and key stakeholders from the delivery of its services. For now, TIAA is looking forward to the future. Closing the article with final thoughts, Kevin adds, “As a company, we seek never to stand still. We are focused on innovation, and therefore 2022 will be another year of evolution. This creates a unique and exciting environment for our staff and ensures that we always exceed our customers’ expectations.” Established as the Best Business Assurance Services Provider in the UK, TIAA is changing the world of assurance, one satisfied client at a time. Company: TIAA Name: Kevin Limn Email: enquiries@tiaa.co.uk Web Address: https://www.tiaa.co.uk/
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