Issue 5 2023

Acquisition International - Issue 5 2023 9 Connecting People Everywhere! Another important aspect of CallTower’s suite of unified communications is Zoom. As an international leader in the delivery of cloud-based enterprise-class communications, contact centre, and collaboration solutions, its ability to deliver Zoom Phone is key. Zoom Phone is a cloud-based enterprise phone service enabling organisations to connect from anywhere and collaborate with agility. Zoom Phone is a trusted and scalable cloud-based phone system which enriches CallTower’s enterprise communication offerings. The Zoom Phone experience turns Zoom into a fully featured communication and collaboration product complete with voice, conferencing, messaging, and video all within the same solution. With CallTower’s Zoom solution and global voice-optimised network, multinational organisations have the opportunity to consolidate multiple business phone systems into a single, unified platform. Business solutions with robust functionality such as Zoom Phone elevate standard phone system features like call forwarding, caller ID, call routing, call recording, and more. CallTower has a robust technology infrastructure, flexible options, and exceptional customer support. This is winning it new business clients of all sizes, whom it is able to seamlessly provide with the ability to transition to Zoom Phone and experience the full benefits of a modern cloud communication system. Since its inception, Call Tower has evolved into a cloud-based enterprise-class unified communications, contact centre, and collaboration solutions provider for growing organisations worldwide. CallTower provides, integrates, and supports industry-leading solutions including Operator Connect for Microsoft Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco Webex Calling/UCM, Cisco CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS, and four contact centre options including Five9 for business customers. By leveraging the cloud, CallTower is able to offer cost effective solutions that can save businesses money on their communication expenses. Its services are also user-friendly and reliable, so little wonder it has been named as the Most Innovative Communications & Collaboration Solutions Provider 2023 – USA, by the Global Excellence Awards programme. This title recognises the incredible responsive and helpful contact the company provides both to and for its business customers, and is a well-deserved reward for CallTower. Company: CallTower Web Address: