www.acquisition-international.com • Issue 5 2023 Featuring:
2 Acquisition International - Issue 5 2023 From our Editor Welcome to the May edition of Acquisition International magazine. Recognised as a voice of modern business, we are passionate about providing vital updates to corporate readers so they can always be one step ahead. All businesses will have a story about how they’ve had to overcome obstacles, using this experience to avoid challenges moving forward or improving their ability to deal with them in the future. As a result, their offering is enhanced and they can defy the odds. In this issue, we are excited to be celebrating true excellence among our awardwinning businesses. These are the businesses who don’t only succeed in overcoming their own challenges, but they also work hard to help others overcome theirs, delivering outstanding services to make their customers’ lives easier and to ensure their success. Whether provider of courses, communications solutions, software, or recruitment, client-centricity is at the core of everything they do. We hope you find this issue to be insightful, and look forward to welcoming you back again next month. Rebecca Scotland - Editor Contents 4 News 6 Trading Taught by Traders London Academy of Trading 7 Looking for Talented Team Members? Azon Recruitment Group 8 Connecting People Everywhere! CallTower 10 What will happen if your entire network goes down? Stage2Data Inc. 12 Turning Data into Insights BI4ALL 14 Individual Growth Leads to Collective Success Paradigm21 Group No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. Editors Sofi Parry, Senior Editor Rebecca Scotland, Editor Alejandra Garcia, Writer Izzy Mifsud, Writer Emily Godbold, Writer Michelle Strozykowski, Writer Designers Daniela Levinte, Graphic Designer Lauren Baldwin, Graphic Designer
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4 Acquisition International - Issue 5 2023 News: from around the world NEXT GEN ‘TAKING A BIGGER ROLE IN INVESTMENT STRATEGY AT FAMILY OFFICES’ • Younger family members want a bigger focus on ESG and the long-term future of the office, research shows • But private markets and digital assets are increasingly important for younger generations Younger family members are increasingly taking a bigger role in driving the investment strategy of family offices, new global research* from Ocorian, the specialist global provider of services to high net worth individuals and family offices, financial institutions, asset managers, corporates, shows. Its international study with more than 130 family office professionals responsible for around $62.425 billion assets under management found 87% report more involvement from the next generation in developing and reviewing the investment strategy of their family office. More than a third (35%) of those questioned say the next generation is becoming much more involved. Just 1% say younger family members are becoming less involved in the family office’s investment strategy. ESG and ensuring the long-term future of the family office is top of their agenda when reviewing investment strategy, the research from Ocorian, which works with more than 60 family offices around the world. Around 85% of those questioned say younger family members focus on the long-term sustainability of the family office when they become involved in investment strategy while 84% want to focus more on ESG considerations of the strategy. However the research for Ocorian, which provides services to HNW individuals and family offices as well as financial institutions, corporates and asset managers, found increasing interest in private markets investment and digital assets. Around 78% said younger family members want the investment strategy to include private markets and 74% want it to look at digital assets. Younger family members have a bigger risk appetite than the founders or older generations. Around 70% questioned report a bigger risk appetite from the next generation while 61% say younger family members want a bigger focus on philanthropy. The research also found family offices are increasingly looking to invest in private companies with which the family already has an interest, or background. Around 34% expect that to increase dramatically over the next two years while 61% believe the trend will increase slightly. Lynda O’Mahoney, Global Head of Business Development - Private Client at Ocorian, said: “The influence of the next generation is being increasingly felt in family offices worldwide and they are bringing a different perspective to the investment strategies deployed. “There is growing interest in ESG as well as private markets and digital assets but overwhelmingly younger family members want to ensure the long-term growth of the office. That underlines the growth in the family office sector is growing strongly as more family offices are established and increasingly more family members want to play an active role in managing their assets in the most efficient way.” “This is global research, and we realise the roles and the involvement of the next generation can differ depending on where the family is based. With our global team, these are cultural differences we’re sensitive to and can work effectively to deliver against.” Ocorian’s award winning dedicated family office team provides a seamless and holistic approach to the challenges and opportunities families face. Its service is built on long-term personal relationships that are founded on a deep understanding of what matters to family office clients. Its global presence means Ocorian can provide bespoke structures and services for international families no matter where they live.
Acquisition International - Issue 5 2023 5 ESG transformation specialist becomes first Central European private equity firm to achieve the most prestigious, globally recognized ESG certification for businesses. 15 May 2023, Warsaw – Abris Capital Partners (“Abris”), the ESG transformation specialist private equity investor, has been certified as a B Corporation (“B Corp”), becoming the first private equity firm in Central Europe to receive this recognition. B Corp status is the most prestigious, globally recognized ESG accreditation for businesses that demonstrate the highest standards of social and environmental performance, transparency and accountability through a rigorous assessment process. The certification is awarded by B Lab, the not-for-profit behind the B Corporation movement. In order to receive certification, organizations must reach a set threshold in an Impact Assessment scoring exercise and pass B Lab’s risk review. They must also make a legal commitment by changing their corporate governance structure to be accountable to all stakeholders, and exhibit transparency by allowing information about their performance to be publicly available on their profile on B Lab’s website. Pawel Gierynski, Managing Partner of Abris, commented: “As the guardian of 10.5 million jobs in Europe, we believe that private equity must invest sustainably and demonstrate the highest ethical standards in everything it does. B Corp certification is highly prized and globally recognized, and supports our mission to be the partner of choice for businesses in Central Europe and investors worldwide. By being part of this influential global movement, we hope to further build trust with consumers and communities; attract and retain employees; and draw mission-aligned investors. We hope to inspire other firms, as well as further our own education and commitment to sustainable investing.” Founded in 2007, Abris seeks to partner with leading midmarket businesses in Central Europe, always balancing strong business growth with an ESG-focused culture, carbon neutrality, DEI commitments and digital excellence. Since formally launching its ESG strategy, Abris has created a range of innovative flagship programs that support value creation and risk mitigation, including its Corporate Governance Model, Anti-Corruption Program, Climate Manifesto, Human Rights Policy and DEI Code. Abris joins a small group of European private equity firms, including Summa Equity and Ambienta, to have achieved B Corp certification. Abris Capital achieves B Corporation status Monika Nachyla, Partner and Head of ESG at Abris, added: “This is a significant milestone in Abris’ history and reflects our pioneering role in sustainable investing in Central Europe. As a B Corp, Abris is now part of a community of nearly 6,400 businesses globally that is reinventing the way business works. For the last six years, we have worked hard to build our own, region and industry-specific methodology, learning and relearning lessons on how ESG tools can help to create shareholder and stakeholder value. Today, I am so proud we can join the still small group of private equity managers who are make a difference and building a sustainable and regenerative economy.” In its assessment, which is repeated every three years, Abris scored 109, against a required level of 80. Pawel Nizinski, Country Partner for B Lab in Poland and CEO of Better, commented: “We are happy to welcome Abris to our group – a company that bases its ESG strategy on the strong foundations of corporate governance, anti-corruption policies, respect for human rights, its manifesto to fight the climate crisis, and finally, on its DEI culture. Congratulations, this is welldeserved! Abris undoubtedly sets the standard for business transformation at its portfolio companies and throughout the private equity ecosystem. We are proud that Abris has joined the companies signing the Declaration of Interdependence – the basic document of the B Corp Movement.”
6 Acquisition International - Issue 5 2023 Trading Taught by Traders t its inception in 2010, LAT established a key goal that it would aim to pursue for well over a decade – to provide first-class training, advice, and opportunities to anyone interested in trading. No matter their background, skill level or understanding of trading, so long as students have a passion for the world of trading, LAT will provide practical and vocational training courses for a wide variety of individuals. As the first academy in the UK to offer accredited and regulated qualifications in trading, LAT rapidly built up a star-studded reputation that is still breaking the mould thirteen years later. When first established, LAT drew a primary focus on four key pillars of knowledge, all in an effort to help students improve their skillsets and understanding of the field. These pillars are fundamental analysis, technical analysis, trading psychology, and risk management. These pillars are seamlessly integrated into a myriad of different courses, all tailored to varying student requirements. From one-week introduction courses, to its patented twelve-week advanced trading course, there’s something for every type of student. Leading these courses is a faculty filled with expert traders and analysts, each equipped with invaluable experience that only serves to enhance their teaching tactics. Thanks to their work within financial institutions such as HSBC, Morgan Stanley, Citibank and Bloomberg, the tutors hold an immense understanding of the trading sphere that shines through the courses taught at LAT. Its dedication is to the satisfaction of its students, and it aims to grant useful knowledge, all whilst offering flexibility to each individual. Whether you prefer online tutoring, or would rather partake in oncampus classes, LAT presents students with a choice to select one, or combine both, to truly maximise their learning experience. And with flexible, interest-free payment plans, and the ability to upgrade your course seamlessly and efficiently, LAT ensures students are able to access trading knowledge without having to worry about strict deadlines and difficult schedules. Additionally, thanks to LAT’s ingenuity, new courses start every five weeks, allowing future students to easily enrol and begin their trading knowledge journeys. LAT has mastered the art of providing everything students need to reach their fullest potential within the field of trading. Its mentors are accessible for over ten hours a day, and its expansive array of interactive webinars will help introduce students to academy experts A Mar23416 just itching to share their intellect with anyone wishing to learn. And, once students complete their advanced course assessments, LAT with grant them a level 5 diploma in applied financial trading. It’s thanks to LAT’s unrivalled passion for the trading sphere that such an effective and efficient service can be offered to the traders of tomorrow. Its prowess in its field has given it the tools to exceed, all whilst treating its students with the utmost care and respect. LAT strives to make trading knowledge as accessible as possible, and will stop at nothing to promote diversity that’ll only help to grow experience as students progress through their courses. So, if you’re looking to get into the trading field, but don’t have a clue on where to start, LAT will be able to offer advice that could last a lifetime. And with its newest Most Outstanding Trading Courses Provider 2023 – UK award, it’s difficult to say no. LAT will deliver all of the essential knowledge you need to succeed, and help you get a head start in the trading field unlike any other. Company: London Academy of Trading Contact: Paddy Osborn Email: paddy.osborn@lat.london Web Address: https://www.lat.london/ The trading industry and financial market have been omnipresent factors in our day-to-day lives for centuries, but there are few who can claim they’ve truly mastered this enigmatic profession. Is it really possible to understand the vast behemoth that is trading? Is anyone able to even learn about trading without any prior knowledge? With London Academy of Trading (LAT), these questions have one resounding answer: yes! Journey with us as we explore how LAT is fostering the next generation of professional traders.
Acquisition International - Issue 5 2023 7 Azon Recruitment Group (Azon) is an expert provider of recruitment for multiple sectors across Ireland including accounting, construction, financial services, legal, property, and life sciences, amongst others. It has been named as the Best End-To-End Recruitment Solutions Company 2023 – Ireland, reflecting its commitment to providing the best, most focused services for both its business clients and its jobseekers. Mar23451 ounded by experienced businesspersons Ronan Colleran and Gillian O’Dowd, Azon Recruitment Group brings over 25 years of recruiting excellence, together with a fresh approach, an appetite for innovation, and a focus on achieving the right outcomes. It sees its mission as always being directed by and concentrated on three main goals. These are to provide recruitment expertise over sectors that Ireland is globally renowned for, to operate effectively across multiple jurisdictions, and to solve all its clients’ recruitment needs. The way it operates is to provide end-to-end recruitment solutions across its whole client base. Its sectoral knowledge covers accounting, construction, financial services, manufacturing and engineering, sales and marketing, HR and business support, legal, property, life sciences, and technology. The company has continued to refine its values ever since induction, taking onboard input from all levels to help shape its core business principles. Azon’s values are to be collaborative, open, respectful, and deliver excellence. In terms of collaboration, the way Azon lives its value is to ensure its people help each other out by being supportive and sharing information. It provides time, effort, and resources to develop its partners and empower them to achieve their goals. It builds genuine relationships based on trust, and understands how the scale of its goals requires everyone to collaborate for the best outcome. When it comes to being open, Azon is clear and transparent in its communication. It enables its partners to make decisions based on accurate and complete information. Similarly, when looking at the way Azon fulfils its value to be respectful, it makes sure it is welcoming and inclusive to all. It firmly believes every individual is deserving of equal opportunities, and respect without judgement. Finally, with the value to be excellent, Azon sets itself high standards and always strives to deliver greatness. It aims to build people up when rising to challenges, and celebrate company achievements collectively. Azon continuously learns and evolves, and is quick to correct-course if mistakes are ever made. Diversity has been key in nurturing a positive environment at Azon Recruitment Group. It celebrates the contributions of all its people, whatever their level, and unites in an accepting, encouraging focus on sustainable success. It is a proud driver of holistic efforts within business, always staying receptive to new ideas, fresh input, and innovation in products, services and beyond. Azon also offers broad industry and cross-functional recruitment coverage. It is small enough to care about each and every client/candidate experience, and large enough to be in a position to proactively service the needs of both its F Looking for Talented Team Members? clients and jobseekers. Azon assists both employer and employee through the entire process. Its strategic objective is to make sure it adds value at every contact point. Azon’s recruitment professionals take a consultative approach, offering data-driven advice, listening, and considering the unique needs of a firm, team, or individual. At a project level, it’s assisted multinational companies across a broad range of sectors, beginning months before the first hire is made. In this way it can advise on market conditions, talent supply, regulatory compliance, visa, and work permit requirements. Azon recognises that hiring and changing jobs are huge decisions not to be taken lightly. This is why providing an empathetic, human voice is so important, and part of Azon’s 360-degree, end-to-end combined services. The application of its own experience and data in high-level projects, potentially covering hundreds of jobs, extends as far as knowing the best coffee shop to suggest for a meet-up between a manager and jobseeker. It recognises the importance and value it can offer in providing such complete recruitment solutions. Azon crafts its client base according to what works best for its business and recruitment consultants. It’s able to employ independent decision makers, which, given the breadth of its business reach, can often be incredibly helpful for companies. Its ability to make critical business decisions helps boost morale at Azon, and assists its partner businesses significantly. Its announcement as Best EndTo-End Recruitment Solutions Company 2023 – Ireland is a further feather in its cap, and a step towards its goal of enhancing data driven analytics and automation within the recruitment process. Company: Azon Recruitment Group Web Address: azon.ie - Its sectoral knowledge covers accounting, construction, financial services, manufacturing and engineering, sales and marketing, HR and business support, legal, property, life sciences, and technology.
8 Acquisition International - Issue 5 2023 Mar23313 Connecting People Everywhere! CallTower is a cloud-based unified communications, contact centre, and collaboration solutions provider within the telecommunications industry. Its solutions are flexible and scalable, allowing businesses full control over their end users. The company has been awarded Most Innovative Communications & Collaboration Solutions Provider 2023 – USA, in the light of which we take a closer look. allTower is a telecoms business changing the way people communicate around the world. Its mission is to enable people to easily connect and get work done. CallTower delivers the world’s most advanced, unified communications, contact centre, and collaboration solutions. These consist of combining powerful voice enablement with its contact centre, productivity tools, and network support to unleash the full power of a modern and enterprise-grade unified communications suite. It delivers comprehensive UCaaS (Unified Communications as a Service) turnkey solutions. This is done through collaboration/connecting with any of Microsoft Teams, Webex, Zoom, or CT Cloud Solutions. The company enables its customers to manage rapidly changing technologies through CallTower Connect, which is a user-friendly portal created and developed in-house. This proprietary system ensures its customers can administer services without expertise in any one technology. This means there’s no need for its customers to hire outside consultants to manage their UCaaS platforms. CallTower Connect is a revolutionary tool enabling users to easily personalise and control their CallTower services. It is built from the ground up for speed and ease of use. The application is launched from a web browser either by a company administrator or end user to add or manage CallTower hosted Microsoft Teams, Cisco HCS, CT Cloud Voice, CT Cloud SIP, email, and conferencing solutions. CallTower Connect places powerful communication tools within an easy-to-use application. A few clicks is all it takes to customise many phone features using CallTower Connect. Use of CallTower means the workload of corporate administrators should, and will, decrease as users gain access to a simplified panel where quick changes such as call forwarding, password management, Skype for business conferences, PIN changes, speed dial button assignments, and personalising voicemail profiles can all be carried out easily. There is no need for a call to support as users will be able to navigate the simple to master system themselves. Utilising CallTower’s solutions are a blessing for many of its customers who also greatly value the time savings it grants them. CallTower appreciates its customers whom it strongly believes are always what matter the most. It knows that with the evolution of the telecom industry, the support and patronage of its customers is vital. This is what inspires CallTower to meet and exceed expectations in the telecommunications industry. As the market is highly competitive, customer service, ease of use, and price are all major factors to customers. C With its 13 million daily users, CallTower sees Microsoft Teams as a perfect fit for many organisations. It helps deliver increased productivity and collaboration for such users. CallTower is not just the best resource to use for accessing information about Teams for individual users and organisations, but also hands down the top choice to provide Microsoft Teams-with-Voice. As a customer-centric solution provider, Call Tower is aware not to push a single product on every customer, but to find the solutions that work best for them. For example, it has many customers requiring multiple or hybrid solutions. Since 2002, CallTower has been an industry leader in enabling people to connect, with a portfolio of products reflecting its solution enablement model. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice systems into the Microsoft Cloud through direct routing. This ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System. “In today’s quickly evolving global economy, unified communications solutions empower business strategies to break through boundaries that were once roadblocks. Decision-makers are taking a close look at which solutions boost productivity, collaboration, ease-of-use, and cost effectiveness. Through robust workforce collaboration tools, organisations can enact ROI-boosting productivity initiatives, monitor network usage, collaborate on shared applications, and so much more.”
Acquisition International - Issue 5 2023 9 Connecting People Everywhere! Another important aspect of CallTower’s suite of unified communications is Zoom. As an international leader in the delivery of cloud-based enterprise-class communications, contact centre, and collaboration solutions, its ability to deliver Zoom Phone is key. Zoom Phone is a cloud-based enterprise phone service enabling organisations to connect from anywhere and collaborate with agility. Zoom Phone is a trusted and scalable cloud-based phone system which enriches CallTower’s enterprise communication offerings. The Zoom Phone experience turns Zoom into a fully featured communication and collaboration product complete with voice, conferencing, messaging, and video all within the same solution. With CallTower’s Zoom solution and global voice-optimised network, multinational organisations have the opportunity to consolidate multiple business phone systems into a single, unified platform. Business solutions with robust functionality such as Zoom Phone elevate standard phone system features like call forwarding, caller ID, call routing, call recording, and more. CallTower has a robust technology infrastructure, flexible options, and exceptional customer support. This is winning it new business clients of all sizes, whom it is able to seamlessly provide with the ability to transition to Zoom Phone and experience the full benefits of a modern cloud communication system. Since its inception, Call Tower has evolved into a cloud-based enterprise-class unified communications, contact centre, and collaboration solutions provider for growing organisations worldwide. CallTower provides, integrates, and supports industry-leading solutions including Operator Connect for Microsoft Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco Webex Calling/UCM, Cisco CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS, and four contact centre options including Five9 for business customers. By leveraging the cloud, CallTower is able to offer cost effective solutions that can save businesses money on their communication expenses. Its services are also user-friendly and reliable, so little wonder it has been named as the Most Innovative Communications & Collaboration Solutions Provider 2023 – USA, by the Global Excellence Awards programme. This title recognises the incredible responsive and helpful contact the company provides both to and for its business customers, and is a well-deserved reward for CallTower. Company: CallTower Web Address: www.calltower.com
10 Acquisition International - Issue 5 2023 Feb23601 What will happen if your entire network goes down? Stage2Data is a cloud service provider that can be trusted with the life of your business. It uses cutting-edge infrastructure, storage, and connectivity solutions to protect, recover, and respond. Now it has been announced as Acquisition International’s Best Cloud Solution Provider 2023 - North America, we have taken the opportunity to find out more about its scalable and flexible approach to disaster recovery. ackup and disaster recovery is what Stage2Data is all about. Since its inception in 2009, Stage2Data has focused on pioneering data transmission from on-premises to cloud-as-aservice, offering full-scale replication from any cloud to cloud or physical environments. Back when physical systems were more common, platforms such as HyperV and VMware were not yet popularizing virtualization. This all changed with the emergence of public and private cloud providers, migrating data and services to the cloud. At that point, Stage2Data began to add cloud services such as IaaS (Infrastructureas-a-Service) and NRaaSTM (Network-Recovery-as-a-ServiceTM). NRaaSTM in particular, is a game-changing add-on that completes the often-overlooked networking portion of the DRaaS solution. Ransomware also assumed a major role due in no small part to the threat it posed. As a result of this, organizations started paying more attention to data protection and business continuity planning. As the cloud and cybersecurity landscape changed, so too did customers’ requirements. Stage2Data began to adapt and innovate to best assist its customers through these changes. Today, it is an award-winning Cloud Service Provider (CSP) specializing in backup, disaster recovery, and cloud infrastructure solutions. This includes Cloud Provider Resilience(CPR)TM, and the often-neglected networking portion (NRaaSTM), so crucial to these services and solutions. As a CSP and certified carrier- grade internet solutions provider (ISP), Stage2Data’s customers and partners receive secure and reliable solutions providing peace of mind in an ever-changing world of digital threats. Stage2Data has core values built on excellence in service delivery, simplicity, scalability, and providing world-class technology and innovation. Its commitment to these values ensures quality results for its customers, partners, and vendors. This is the foundation of its success in cyber security solutions, ransomware protection, DRaaS, and as a cloud solutions provider. Its excellent service care and exceptional delivery as an ISP and cloud service provider set it apart from the competition. In addition, its unique NRaaSTM and CPRTM solutions mean it offers unparalleled data security, recovery, and redundancy to its customers. This is a combination no other service provider offers. Stage2Data firmly believes that its leadership, combined with years of experience in cloud and data redundancy solutions, played a pivotal role in helping it achieve its position in the industry. Its team of network engineers and IT professionals are some of the best in the business, and their expertise and dedication have been instrumental in driving company success. Stage2Data favors a customer-centric approach to all things, as it understands its success is directly tied to the success of its customers. This is one of the reasons it is always willing to go the extra mile in meeting customer needs. This might, for example, B mean providing customized solutions, addressing customer concerns promptly, or simply being available around the clock. Prioritizing customer satisfaction above all else is a strongly held company ethos. As an internet service provider and disaster recovery specialist, Stage2Data knows that businesses need a reliable and secure network infrastructure to connect their operations to the cloud and keep their data safe. That’s why it offers comprehensive network services, often overlooked by other providers. Its flagship NRaaSTM solution is testament to this, as it provides businesses with a resilient and redundant network infrastructure that can withstand any unforeseen events. With NRaaSTM businesses can enjoy uninterrupted network connectivity, even during a disaster or outage. Plus, during failover, customers’ public IP addresses remain unchanged, eliminating any disruption to services as there’s no need to reconfigure network devices or update DNS records. Whether it’s hardware failure, natural disaster, or cyber-attack, its data centers are fully equipped with upto-the-minute security and backup technologies, ensuring customers’ data is always safe and available. The company would like to help managed service providers who currently don’t have the necessary infrastructure to offer its services to their customers. Its cloud-based approach means it can deliver the convenience of a platform containing all the benefits and products its customers need without them having to roll out their own infrastructure. Such valiant future goals, alongside its amazing daily backup and recovery services, make it easy to see why Stage2Data has been awarded Best Cloud Solution Provider 2023 – North America. It is clearly a company going from strength to strength. Company: Stage2Data Inc. Web Address: stage2data.com
Acquisition International - Issue 5 2023 11 alaris is one of Europe’s leading HR and payroll solutions and services providers. It is recognised by top industry analysts as having demonstrated excellence in its field, achieving exceptionally high client net promoter scores (NPS). It has also benefitted from over two decades of uninterrupted growth. The company operates throughout Europe and the Asia-Pacific, providing solutions and services to more than 350 clients in more than 100 countries worldwide. It maintains locally based support for clients with local requirements for more than 1.5 million employees across the globe every month. Its PeopleHub solution offers clients an impressive HR and payroll technology stack. It is a Software-as-a-Service (SaaS) platform based on SAP technology. Zalaris also provides award-winning HR and payroll administration services providing Business-Processas-a-Service (BPaaS), or Business Process Outsourcing (BPO) as it is more commonly known. The second line of Zalaris’ twopronged service business is its SAP consulting function. This supports clients through their own cloud HR and payroll journey, utilising SAP SuccessFactors. Zalaris’ consultants who specialise in SAP technology offer strategy and advice on transformation and implementation. Zalaris is recognised as an SAP gold partner, and will be there to offer application support wherever needed. Zalaris enables HR and payroll technology to strategically accelerate companies’ business needs. It’s on a mission to elevate payroll for its customers, transforming it from a back of house function to an integral, front of house service contributing to continued business success. Zalaris has introduced a phenomenal facility called PeopleHub, a one-stop shop for all of a company’s HR and payroll needs. Its clients have access, through PeopleHub, to an incredible amount of payroll data, including the key data analytics enabling a strategic edge to payroll. From workforce analytics to insights into a client’s approach to pay equity, data is vital. It can have an impact on so many functions within an organisation, especially finance, HR, and the DEI (diversity, equity, and inclusion) agenda. Using Zalaris’ PeopleHub, the data is readily accessible for payroll teams to analyse, ensuring the story it tells resonates effectively with all employees and leadership teams. Taking advantage of machine learning and AI bots, clients are able to review payroll data across jurisdictions and highlight any anomalies or new trends the data Z proves. Zalaris is keen to shift the focus from payroll activities to payroll outcomes for its clients. This means it is imperative Zalaris takes a strategic approach to client engagement. Zalaris has a client-centric approach ensuring clarity and ease of understanding right from the outset. It delivers innovation within the industry and benefits from outstanding client satisfaction, proven by a 2022 client NPS of +56. By offering a single platform covering the entire HR and payroll ‘hire to retire’ process, Zalaris provides a single global source of truth. Its Cloud HR and Payroll solutions allow its customers to process multicounty payroll through one solution. This provides a unified, consistent experience regardless of industry, size, population construct, and geography. By partnering with Zalaris, clients can futureproof their payroll systems. The company is continually innovating in this space, and in full support of the digitisation of services. It is committed to evolving its systems, and staying up to date with the revolution payroll services are currently going through. Many tasks are being systemised with the deployment of robotic process automation, machine learning, and digitalisation. Zalaris is at the very forefront of this, and intends to remain there. It’s no wonder it’s been awarded the title of Best HR & Payroll Software Developer 2023 – UK. Its in-demand services are taking its customers to the very peak of success. Zalaris is an impressive HR and payroll outsourcing business, as well as a consultancy supporting its customers with their own cloud HR and payroll needs. It works with a vast portfolio of clients with a mission to simplify administration and empower through information. Having been awarded Best HR & Payroll Software Developer 2023 – UK, the time is ripe to take a closer look at Zalaris’ impressive operation. Sep22252 Zalaris – Winner of Best HR & Payroll Software Developer Company: Zalaris Web Address: zalaris.com Mar23325 Join 85,000 Readers in Over 170 Countries Subscribe: www.acquisition-international.com/subscribe
12 Acquisition International - Issue 5 2023 Mar23498 Turning Data into Insights BI4ALL specialises in digital transformation and data strategy, using services such as analytics and artificial intelligence to assist its numerous clients ably. It has been named Most Insightful Data Consultancy Firm 2023 – Portugal; in light of this, we are thrilled to take an in-depth look at the Lisbon-based company to find out what it does and how it does it so well. ince 2004, specialised consultancy firm BI4ALL has transformed organisations into more agile and vigorous versions of themselves. Ones ready to quickly adapt to market changes, anticipate the unpredictable and are adequately prepared to rise to challenges and overcome competition. The specific focus for the company is digital transformation and data strategy. It concentrates on Data, Analytics, Artificial Intelligence, CPM, and Software Engineering to help its clients to become more successful in their fields. Shared knowledge of excellence in technology and business services gives its organisations a professional advantage. BI4ALL turn data into meaningful insights. Developing and implementing disruptive technology solutions, can improve clients’ productivity and efficiency. With unique experiences and vast knowledge of business activity within different sectors, BI4ALL can help its client organisations prosper and enhance the functioning of their businesses. Offering personalised, integrated, consistent services is crucial to customer retention, so BI4ALL advocates for putting customers at the centre of company strategies and concerns. Knowing in detail the buying habits, trends, and frequency of customer purchases makes it possible to create more attractive products and services. BI4ALL understands its client’s needs and adds real value to organisations through the expertise and mastery of powerful solutions, providing precious business indicators. In 2006, BI4ALL had the first international customer and it has continued to grow steadily, with the opening of its Nearshore Centre in 2013. The year 2019 was also the point at which the company celebrated 15 years of existence in the market and in 2022 opened its first office outside Portugal, in Switzerland. As a fiercely peopleorientated company, both in terms of company success and employee advancement, it is gratifying to see the growth and development happening at BI4ALL. It works daily to deliver value to customers through the most disruptive and innovative technology solutions while promoting a family environment and proximity amongst its employees. It wants to ensure its people have the best tools to do the work, and witnessing the daily sharing spirit is very satisfying. The use of data analytics and artificial intelligence solutions is what is turning data into insights for so many of BI4ALL’s customers. As the company has such coveted and excellent digital transformation and data strategy skills, it is little wonder its consulting services are in high demand. It values meritocracy within its teams, employing people from diverse backgrounds and cultures with different training, interests, skills, and experience. Its culture is integral to who it is as a company, and depends on recruiting the best talents to help take S the company to the next level. Everyone is essential to its inspiring mission, and everyone is appreciated for their work. The company is committed to developing the skills of its employees and providing the right conditions to evolve personally and professionally. This will power the digital future through corporate solutions for digital transformation. Working within digital technology solutions is a very competitive market, but what makes BI4ALL stand out is its commitment to its customers’ success. It seeks out the best solutions and technologies , to provide what is fundamentally the crème de la crème for its clients. As a people-to-people organisation, it works daily to continuously provide more intelligence to organisations, helping them to grow and prosper in the business world. Its exceptional, highly qualified staff deliver reliable, measurable, and low-risk results to clients. Simultaneously, it develops efficient and customised solutions that meet customers’ needs. The company knows that any organisation seeks to achieve the best results, regardless of sector. BI4ALL is a successful partner in this process as it can help companies obtain beneficial insights “Technology has brought the virtual and the natural world together in such a way that it has created a major disruption in all industries, and the pace of this technological advance is projecting new business models. Presently, organisations, whether small or large, constantly need to maximise their operations so that they can remain attractive to the market and achieve the most beneficial results.” – Nuno Barboza, CEO, BI4ALL
Acquisition International - Issue 5 2023 13 Turning Data into Insights that support their business plans. With disruptive technologies, it transforms business models and data usage into more effective and competitive business strategies. Organisations can become data-driven by adopting data analytics and artificial intelligence technological solutions. This means they will become an organisation where data is fundamental to decision-making . Answers have greater precision, speed, and higher agility in their operations . This translates to good management capacity and well-defined starting points from which to business challenges. It offers the conditions to conquer the competition and achieve the best results. At BI4ALL, organisations are capably assisted with digital transformations and data strategies. It creates unique ways to add value and maximise revenues and results, always working in close partnership with its clients. The focus is on goals, value creation, innovation, and delivery, to help organisations achieve better results, optimise the organisational structure, and control systems assisting the decision-making process. Some examples of companies that have benefitted from working with BI4ALL includes the most comprehensive healthcare company in the world that is divided into three areas, serving pharmaceuticals, medical, and consumers. BI4ALL created a centralised repository of end-to-end logistics and customer service operations with uncompromising reliability. This solution gave the company total process visibility, scalability, and robust credibility. Another example was a telco company that wanted to develop and implement reports indicating business performance and monitoring internal process quality. With a data analytics solution, the different departments now all have a single view and standardised definitions of KPIs to be analysed. The company benefitted from the aggregation of all data into one single source. It was also able to use customisable and intuitive reports for management. This was far preferable to the old system of each department working independently from separate Excel files. BI4ALL plans to take its excellent digital transformation and data strategy skills forward as a consultancy to offer value beyond expectations. By providing powerful technologies that empower and inspire its clients to transform their data into insights, it is consolidating its status as a consulting service to rely on. BI4ALL also intends to strengthen its position as a global trusted partner in consulting services, following our internationalization strategy for the company, and continue to reinforcing the areas of specialisation it dominates. All of this is done while keeping in mind the objective of growing and evolving its clients nationally and internationally. The newly announced title of Most Insightful Data Consultancy Firm 2023 – Portugal from the Global Excellence Awards is a well-deserved honour for a company genuinely going from strength to strength in specialised data and digital transformation. Company: BI4ALL Web Address: https://www.bi4all.pt/en/
14 Acquisition International - Issue 5 2023 99% of clients are satisfied with the results because Paradigm21 not only provides them with reports but also results. Its testimonials speak for themselves as clients are quick to praise the efficiency of its programmes. For example, a company shared, “I was surprised how the Advanced PCC programme helped me develop both personally and professionally in unexpected ways. The facilitator created a comfortable, interesting, energetic, impactful environment with significant tools and models to use personally and at work.” In relation to its coach certification, one says, “The Advanced PCC programme clearly strengthened my Foundation ACC coaching skills. It was challenging, energising, and meaningful; that further boosted my confidence and ability to successfully coach clients.” We are pleased to see Paradigm21 Executive Leadership Coaching Academy make an impact in people’s personal and professional lives with its outstanding coaching programmes. The growth of your company is only a click away – To find out more, get in touch through the company website. Contact: Kris Wong Company: Paradigm21 Group Web Address: https://www.p21executivecoachingacademy.com/ Individual Growth Leads to Collective Success he success of a company is dependent on the individuals that push it forward. All employees at all levels have some effect on the company, and even if it is small, it can make all the difference negatively or positively. Paradigm21 ensures that all employees at all levels are making a positive impact by helping them grow individually. Its approach to coaching is able to stretch people’s thinking to transform their personal and professional development. Paradigm21 provides coaching for those looking to get into the industry, its mission being to develop competent coaches to support clients in transforming and successfully adapting individually and systematically to the world of constant change. If there is one thing that running a business teaches many people it is how quickly things shift. What worked a year ago no longer does, and what works today would have never stood for a minute a year ago. This is why it is important to have employees who are ready to adapt and overcome whatever uncertainty may present, creating a strong foundation that will stand any turbulences along the way. To support its clients’ growth, Paradigm21 offers corporate training, which includes leadership coaching and team coaching programmes to bring forward organisational change. By offering leadership coaching as well as training for employees, it ensures that the company is growing from all angles to maximise results. By investing in their individual growth, clients have seen a positive response to the training, an increase in productivity, and this has seen reflected in the returns of investment within the companies. T Feb23606 Paradigm21 Executive Leadership Coaching Academy (Paradigm21) helps its clients succeed by transforming the inner dynamics of their companies. It has been newly named Best Coaching Education Organization 2023 - Hong Kong, so we take a closer look at its services to find out more. Paradigm21 provides coaching for those looking to get into the industry, its mission being to develop competent coaches to support clients in transforming and successfully adapting individually and systematically to the world of constant change.
Acquisition International - Issue 5 2023 15 Located throughout the USA, DaBella is the recognised leader in home improvement services, providing clients with high-quality roofing, siding, windows, and baths. As a result of its excellent services and impressive portfolio of customer testimony, DaBella is proud to have been awarded Best Residential Construction and Home Improvement Services Firm, West USA, in the Global Excellence Awards 2023. Here, we take a look at the company’s background and the outstanding services it provides. Mar23566 he home is a place where people find comfort and shelter, raise their families, and build lifelong memories. DaBella understands that people spend a large proportion of their lives at home, so any investment they make in their home environment is incredibly important. This is why it treats every home it works on with the utmost care. Utilising factory-trained installers, American-made products, and industry-leading warrantees, DaBella ensures quality for a lifetime. While many businesses in the home improvement industry are driven by desire to make money, the story of DaBella’s establishment is much different. It started with a motivated young family working in the industry who began to envision a different kind of home services company. Their goal was not just to create a business and make a living. Instead, they wanted to create an extended family that welcomed employees, suppliers, and customers alike. When the company was founded, the family had recently been blessed with twins, who they named David and Isabella. They decided to name the company “DaBella”, a combination of the twins’ names. However, DaBella is so much more than a name. It is truly synonymous with “family” – it serves as a second family for employees and works for families to help them improve their homes. DaBella has always strived to include its customers in this sense of family. Customers are at the heart of the business, which is why it delivers attentive and informative service from start to finish. The process begins with a quick consultation by email or by phone. Through this, the company offers clients the opportunity to discuss their needs and ask any questions they have at a convenient time. DaBella encourages clients to thoroughly consider whether the company is a good fit for the project. There is never any pressure or commitment to buy with DaBella. If the client wishes to proceed, DaBella will then arrange a visit to their home to take measurements and promptly offer a free quote. From product styles and colours to financing, DaBella’s team will sit down with clients and walk them through all their options. Clients are welcome to ask any more questions that may arise. This enables them to seek all the information they need in order to make an informed decision. When they work with DaBella, clients receive the option to take advantage of the company’s financing options. Regardless of project size and the client’s credit history, DaBella will work with them to arrange an affordable plan. The company believes that everyone deserves the opportunity to create their dream home, so it maintains longstanding relationships with its financing partners to facilitate this. T DaBella - Quality Begins at Home At the installation stage, DaBella strives to achieve its clients’ dreams. The company’s factory-trained installers can be trusted to get the job done right. If clients have any questions during the process, they are invited to call one of the offices to discuss their enquiries. No matter the subject, DaBella will always be more than happy to help. As a result of its excellent customer service and high-quality products, DaBella has been awarded a number of elite industry awards and certificates and has received a plethora of positive reviews from customers on Google. Customer testimony frequently refers to the professional, polite, and knowledgeable nature of the DaBella team, as well as their dedication to answering enquiries. Furthermore, customers are impressed by the fact that there was no pressure to buy at any point, instead the team worked to be informative without a forceful sales pitch. They also express satisfaction with the smooth installation process and the quality of the products they received. With an impressive portfolio of recognition and reviews, it is no surprise that DaBella has won Best Residential Construction and Home Improvement Services Firm, West USA, in the Global Excellence Awards 2023. The company has experienced impressive growth over the years and has recently opened its 42nd location in Fort Worth, Texas. Moving forward, the company continues to expand, striving to transform home improvement services in America. Contact: Courtney Bookman Company: DaBella Web Address: https://dabella.us/ It started with a motivated young family working in the industry who began to envision a different kind of home services company. Their goal was not just to create a business and make a living. Instead, they wanted to create an extended family that welcomed employees, suppliers, and customers alike. Join 85,000 Readers in Over 170 Countries Subscribe: www.acquisition-international.com/subscribe
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