36 | Acquisition International, Issue 1 2024 Transform Your Workplace with Leicestershire’s Best Cleaning Company Serving Leicestershire, Nottinghamshire, and the East Midlands, MCS Cleaning & Maintenance is a family-run commercial and domestic cleaning company that delivers results, priding itself on the deep care it has for its clients and team. Here, we explore the company’s work in the wake of its success in winning Best Commercial Cleaning Company, Leicestershire, in the Global Excellence Awards 2023. Contact: Kelly Blacknell Company: MCS Cleaning & Maintenance Limited Web Address: mcsclean.co.uk As a business owner, you may have employed cleaning companies in the past that have consistently delivered unacceptable cleaning standards due to poorly trained and inadequately supervised staff. For those who have been disappointed by unreliable and subpar cleaning services, MCS Cleaning & Maintenance is the company to call. Founded in 2008 by Directors Tim and Kelly Blacknell, the business is committed to providing quality and reliable cleaning services to Leicester and the wider East Midlands. Whether the client owns a small office, a pub, a leisure centre, or a large blue-chip business, MCS Cleaning & Maintenance is bound to have the cleaning service they need. With a wealth of experience in commercial and domestic cleaning, serving a range of clients that include factories, schools, offices, and shopfitters, the company is well-equipped to deliver a full range of cleaning services. By switching to MCS Cleaning & Maintenance, businesses benefit from a fresh, innovative approach to the cleaning service industry. The team will work to transform their premises into a cleaner environment, boosting the productivity of their workforce and ensuring that visitors receive the perfect first impression. Over the years, MCS Cleaning & Maintenance has built an excellent reputation for offering the highest possible standard of service. The key to this success is its team of 310 staff members, who all undergo training with the BIC (British Institute of Cleaning). This ensures that a consistent standard of cleaning is delivered across the board. All employees are fully DBS checked, insured, trained, and equipped with a complete understanding of the client’s service agreement. When a member of the team is off sick or on holiday, MCS Cleaning & Maintenance makes sure that their work is consistently covered by the same person. In addition, the company understands that it is frustrating when a cleaner does not have the correct materials and equipment to get their job done, so it always makes sure that they are provided with everything they need. From the very beginning, MCS Cleaning & Maintenance has always believed in the idea that if you look after your team, your team will look after you. For this reason, the company remains connected with its workforce through monthly newsletters, featuring relevant company news and an employee of the month announcement. Anyone who receives this title gets to spin a wheel of fortune, through which they win an exciting prize. To further show the team its appreciation for their hard work, MCS Cleaning & Maintenance gifts them easter eggs, Christmas chocolates, trips to the theatre, bowling, and meals out. Moreover, MCS Cleaning & Maintenance genuinely cares about the wellbeing and mental health of its team. For this reason, it provides them and their families with free access to the EAP (Employee Assistant Programme), a 24/7 counselling help line covering everything from personal relationships to health advice to legal advice. Importantly, as a family business, MCS Cleaning & Maintenance is committed to its community. As well as donating to a range of charities, it has become part of the Prince’s Trust and Shaw Trust, mentoring young adults and people with disabilities and encouraging them into work. The company also offers them work experience and has taken on a number of these individuals as permanent members of the team. As a result of its outstanding work, MCS Cleaning & Maintenance has been named Best Commercial Cleaning Company, Leicestershire, in the Global Excellence Awards 2023. In the coming months, the company hopes to cement its relationship with West Midlands Police as a new client, whilst expanding its portfolio in local schools. It also plans to continue working towards a cleaner and greener environment, having recently started using more environmentally friendly vehicles. Nov23336
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