14 Acquisition International - Business Excellence Awards 2022 Feb22452 Ultra Secure Ltd is the Leading Provider of Driveway Alarms and is accredited as the UK’s Best Security Alarms Provider. The company provides innovative security and community and safety equipment solutions such as outdoor and indoor GSM alarms, wireless intercoms, panic alarms, security posts, and bollards. Additionally, Ultra Secure carries a wide range of products, offering off the shelf solutions along with bespoke initiatives, many of which are designed in-house by the Ultra Secure team. ounded as a mail-order company, Ultra Secure Ltd provides customers with a private consultation room that is readily available for customers wanting to discuss their applications and provides comprehensive after-sales technical support through telephone communication or email. Ultra Secure is widely known across several business sectors, with locations in the United Kingdom and France and a website range that covers the UK, France, Ireland and the United States of America. Additionally, Ultra Secure Ltd takes great pride in its core value: never over-sell and always give full and honest advice. Therefore, while sales advice is readily available and its products can be sold through B2B and B2C establishments, Ultra Secure has made a strict policy to be transparent with its clients and its staff members. Mark Walter, Managing Director, adds to this, stating, “Honest advice can even result in losing a sale, but honestly is always first.” A risky approach to business that has thankfully served well for Mark and the team at Ultra Secure– an honest salesperson is a trusted one. Both B2B and B2C customers can be served through the company’s website or through traditional means of communications such as phone calls, email or visiting in person and remaining in the consultation room until a query has been answered. Ultra Secure can offer an all-inclusive and comprehensive range of services through various mediums. Therefore, the company has been recognised as being considerably different from the average competitor as members go the extra mile to ensure clients are being heard, understood and, by the end – happy. Regarding its products, Mark explains the process by stating, “All products are tested on the bench before being despatched, and wherever possible, we carry out basic pairing and programming for the customer leaving them less to do. Additionally, full after-sales service is also available for customers needing help.” Like many businesses, after the past few years, Ultra Secure has faced several challenges due to Brexit and the Covid-19 pandemic, which let the company operate business differently. The effects of F these problems have created a shockwave of developments from slow delivery of supplies to a significant increase in cost. To combat this issue, Mark states, “We worked through the lockdowns as our service range includes products such as intercoms which are used by business to keep safe, these customers include the NHS & Doctor Surgeries. We also designed and made unique Visual Traffic Light for use in the entrances of all types of business; an example can be found on our website using reference number 009-4730; we were one of the very first companies to make these, long before supermarkets started to introduce them.” For Ultra Secure, the plan for the business’s future is to continue growing its product range to service customers effectively, efficiently and with the best quality materials, along with excellent customer service. With five new projects currently in the works for Ultra Secure, the company is looking to the new year with hope. Backed by years of successful achievements, Ultra Secure has pushed through the market-leading the industry with revolutionary services and a heart-warming smile. Company Name: Ultra Secure Limited Contact Name: Mark Walter Web Address: www.ultrasecuredirect.com Contact Email: mark@ultrasecuredirect.com Leading Providers of Driveway Alarms 2022 and Best Security Alarms Provider - UK
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