2017 Business Excellence Awards

42 Acquisition International - Business Excellence Awards 2017 Best Online Estate Agency - Yorkshire Esale Esale was launched with little fanfare in June 2012 as a bolt on service to the already established Elet, a letting agency based in Harrogate, North Yorkshire. There was little upward movement in the property market at the time and the majority of Esale’s instructions came through sister firm Elet’s contacts and landlords. A year later, once Esale was establish and running smoothly, a decision was made to re-launch Esale as an online estate agent in its own right. Esale offer everything needed to sell a house online; from professional photographs and floor plans to comprehensive advertising on all the major property websites, including Rightmove, Prime Location and Zoopla. Esale’s aim is to keep things simple, and as such the firm has developed two easy to understand packages: £995 to sell a house, or half price if the fee is paid upfront. As part of this dedication to transparency and client support, Esale have also introduced a unique money back guarantee, again this is something they have developed to overcome a major objection potential vendors have with any business where they may pay upfront. The company also offer potential clients free, no-obligation valuations of their property via the landing page of our website and use both Facebook and Twitter to highlight properties on its portfolio or to Esale is an innovative online estate agency offering a wide range of services to support clients. We profile the firm to learn more about this creative concept. Company: Esale Address: Windsor House, Cornwall Road, Harrogate, HG1 2PW Telephone: +44 1423 623 333 or 0800 025 3451 E-mail: info@esaleuk.com Website: www.esaleuk.com BE170062 offer guidance and comment on property issues which may be in the news. As well as selling homes, the firm try to participate positively in the market by offering up-to-date information on the property market as well as expert help and advice via our website and active social media channels. Therefore, Esale have developed a series of “How To …” guides, posted on both its website and YouTube channel, offering anyone going through the process of selling their home tips on topics such as the right time to sell, how to pick an estate agent, how to prepare for and then conduct a viewing and how to add curb appeal to a property. Furthermore, Esale are also part of the international ProperStar network. As a result, clients’ properties are not just advertised on the leading portals in the UK but 80 equivalents in 19 languages across 51 countries, making Esale a dynamic player in the global real estate market. Ultimately, Esale understand that customers are the lifeblood of any business and are strong believers that it is vital that everyone who instructs them benefit from the best service possible. As such, Esale encourage all its clients to let themknow their thoughts via Trust Pilot – an independent platform where they can feel comfortable letting them know where they have excelled or where they have fallen short. Through constructive criticism the company can improve, and this focus on constant development will remain Esale’s ongoing focus as it looks to a bright and prosperous future. “The company also offer potential clients free, no-obligationvaluations of their property...”