The SaaS-ies 2025, Acquisition International | 9 Best AI-Driven Workforce Management SaaS 2025 he story of Quinyx began with student Erik Fjellborg’s employment at McDonald’s. He saw firsthand how the unnecessary complexities of scheduling were impacting managers and staff alike and sought to address this critically overlooked challenge. In 2005, Erik founded Quinyx with a mission shaped by this experience: to create a better work-life for millions of people across an array of industries. Two decades later, Quinyx supports more than 1,000 global businesses across over 50 countries in scheduling more than 54 million hours each month. These businesses operate across a variety of sectors, including retail, quick service restaurants, logistics, and healthcare providers. Whilst each client’s size and sector may vary, they are each united by the common challenge of people-intensive operations. To address this challenge, Quinyx has built a platform that helps clients avoid fragmented work experiences, allowing managers and employees to focus on people. Juggling numerous tools can lead to multiple learning curves, duplicated efforts, and an overall fragmented experience. To streamline this process, Quinyx has combined all aspects – from timetable scheduling to employee engagement – into an all-in-one, mobile-first platform. “We’ve developed a deep understanding of our key industries and customer needs to create a tailored solution,” Erik told us. “Our design is employee-centric: mobile-first with real-time updates. If an employee needs to swap a shift for any reason, they can do it from their phone. We also look to help managers improve their team morale with engagement tools such as live feedback and recognition badges. The result: 14 million app logins a month – proof of engaged employees.” AI-powered optimisation is at the heart of this platform, injected to reduce stress for managers and make the scheduling process fairer for employees. This intelligent scheduling approach drives measurable ROI, with features ranging from forecasting staff demand to auto-scheduling that has been proven to reduce over- and under-staffing by 20%. Quinyx has grown rapidly since its inception, focusing on resilience, innovation, and positive customer outcomes. The company pays close attention to developments and shifts across its clients’ industries and has identified a recurring challenge: frontline employees often feel disconnected from company strategy. Quinyx conducted a Forrester report, revealing that 77% of frontline staff aren’t aligned with their organisation’s goals, 72% don’t understand what is expected of them, and three in four miss vital information. To close this gap, Quinyx introduced tools that help employees support each other, allowing them to swap shifts with ease, give feedback in real time, and recognise each other’s work. For customers like CitizenM Hotels, these changes have been instrumental in lifting morale and improving performance. Such endeavours reflect the core of Quinyx’s approach: first gaining an understanding of prospective customers’ needs and pain-points, then exploring how it can solve that problem by tailoring a solution. “We’ll cocreate a solution to deliver measurable impact,” said Erik. “We continue to work with them throughout the process; as they grow, as compliance legislation changes, and as they expand into new markets.” This commitment to co-creation and long-term partnership is matched by Quinyx’s investment in innovation. The company has already introduced AI forecasting and auto-scheduling to reduce over- and under-staffing and continues to enhance mobile-first engagement. As labour markets, compliance regulations, and employee expectations evolve, Quinyx remains focused on helping frontline teams thrive in a changing landscape – maintaining its status as the Best AI-Driven Workforce Management SaaS 2025. “We’re working to shape the future of frontline work – a future where technology gets out of the way, and work feels more human,” said Erik. “For us at Quinyx, that means continuous product innovation, faster global rollouts, and deeper partnerships with customers as they enter new markets.” Contact: Ned Gammel, VP Sales Company: Quinyx Email: sales.uk@quinyx.com Web Address: www.quinyx.com People-intensive industries face growing pressure to manage schedules, staffing, and engagement with greater speed and accuracy. Headquartered in Stockholm, Quinyx delivers AI-powered workforce management solutions that help businesses streamline operations, improve employee experience, and adapt to shifting demands with ease. Following the company’s recent recognition in The SaaS-ies 2025, we found out more from Founder and CEO Erik Fjellborg. T
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