12 | Acquisition International, September 2026 Improving Employee Engagement Through Listening and Action he People Experience Hub (PxHub) was founded in Northampton in 2018. For the last eight years, it has been living its mission of helping organisations better understand, engage, and support their people, guided by its values of caring, doing the right thing, making it happen, and dreaming big. Putting people at the centre of everything it does, acting with integrity and accountability, turning insights into action, and continuing to challenge convention, PxHub continues to use employee feedback as the foundation of meaningful action. Specialists in helping organisations to understand and improve the employee experience, the team behind PxHub deliver employee engagement surveys, employee listening programmes, lifecycle listening (like onboarding and exit surveys), benchmarking, performance improvement, people science consultancy, AI-enabled employee analysis, and always-open employee feedback channels. They do this through PxHub’s employee experience platform, which meshes technology, people science, and expert support. This employee listening platform reflects the evolution of the company, which, whilst dedicated to improving how organisations manage their people from day one, has gone from an employee survey provider to a comprehensive employee experience platform supporting organisations from across a range of industries. Naomi explained: “Today, People Experience Hub partners with organisations across the UK and internationally, helping them create cultures where people can thrive and organisations can perform at their best.” In charge of sales and marketing at PxHub, a role that sees her manage and drive strategy across both departments, Naomi plays an invaluable role in helping the company and its platform to thrive. Naomi brings almost a decade of experience with her to the position, having worked as a sales executive for a nearby plastic-card company for nearly two years before joining PxHub to head up its sales in 2019. Becoming head of sales and partnerships in 2024, Naomi has been its head of revenue and growth since last November. Arriving at the company when it was still very much finding its feet, Naomi has played a central role in building and scaling the commercial function of PxHub, aligning its sales, partnerships, and marketing efforts. Highlights from across her tenure include establishing the sales function as the first commercial hire, creating PxHub’s marketing function, building its partnerships programme from the ground up, and working closely with other teams to align commercial activity with delivery. As a leader, Naomi also prioritises clear communication, straightforward processes, and strong working relationships. She told us: “We believe organisations achieve better outcomes when employee feedback is not treated as a standalone activity but as part of a continuous cycle of engagement, communication, and improvement.” By bringing together listening, communication, recognition, resources, and action into its employee engagement survey platform, PxHub continues to add value for its clients. The recent introduction of AI-powered insights into its work is supporting this, enhancing the efficiency of its team. “Our goal is to help organisations identify emerging trends, risks, and opportunities more quickly, enabling leaders to make informed decisions and take meaningful action based on employee sentiment and feedback. ” Lastly, Naomi stressed: “We are also committed to helping organisations move from insight to impact. This includes developing tools that make it easier to track actions, measure progress, and demonstrate the return on investment from employee experience initiatives.” This positions PxHub favourably in a world where results increasingly speak for themselves, and where the organisations that invest in a platform like this expect to see concrete results in return. It is not always easy, but it is a challenge that PxHub welcomes. As the company continues to transform how organisations receive, understand, and act on the feedback of their employees, moving beyond traditional surveys to offer a more connected employee experience, Naomi remains a crucial piece of the People Experience Hub puzzle. On the back of this, we are delighted to recognise her here in this feature. Contact: Naomi Tipton Company: The People Experience Hub Web Address: https://www.pxhub.io/ Helping organisations give their people a voice, understand how they feel, and build healthy, high-performing cultures, the People Experience Hub offers an employee engagement survey and experience platform that goes beyond collecting employee feedback. Turning insight into meaningful action, its listening platform and helpful resources improve outcomes for employees and businesses alike. As its very own Naomi Tipton is named Most Strategic Commercial Growth Leader 2026: Employee Experience SaaS (United Kingdom), we caught up with her for more. T
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