12 | Non-Profit Organisation Awards 2026 Most Trusted NDIS Disability Support Provider 2026 – Australia ocated in the Sunnybank suburb of Brisbane, ARMIA is a Culturally and Linguistically Diverse non-profit organisation dedicated to providing holistic, multicultural support to New Australians and least-advantaged individuals. The organisation first opened its doors on 1st of March 2015 in response to rising community requests from Australians hailing from refugee and migrant backgrounds, and has since evolved to offer a carefully structured programme of activities and programs aimed at breaking down the barriers of social isolation, cultural integration, and employment within Australian Refugee and CaLD communities. ARMIA was established by Protais Muhirwa, a seasoned business leader, consultant, and cultural awareness expert. Before working in Australia, Protais successfully created and directed a highly regarded migrant integration organisation in South Africa that was responsible for transforming thousands of lives. Building on to his significant success in this field, Protais shifted his focus to the Australian sector to work with Australian migrants through Red Cross, in addition to taking on the role of state-wide coordinator for Carers Queensland’s CaLD Programme. Under Protais’ informed guidance, ARMIA supports refugees and migrants who are no longer part of the Australian Government’s settlement programme, empowering them to become part of the workforce or business community and proudly take their place as acknowledged and valued members of Australian society. The team works with individuals who do not integrate into society, even with the country’s five-year government assistance programme. For many migrants and refugees, difficulties do not end after relocation. Individuals and families alike often struggle with employment, social isolation, and mental health challenges, which are only further driven by any language or cultural barriers, and integration into their new community is a daunting task. But least advantaged mainstream and Indigenous persons experience almost the same challenges, even if differently. People with disability and Seniors not only struggle to navigate the very complex frameworks, but it is extremely hard to find a trusted registered Service Provider. In Australia, one trusted non-profit organisation is working tirelessly to overcome these hurdles; ARMIA Healing the Incurables serves communities throughout Brisbane and beyond, offering specialist services designed to remove individuals from welfare dependency and reposition them for prosperity. L In this respect, ARMIA’s clients typically experience social isolation and can find it difficult to undertake simple tasks that most Australians take for granted. They are often limited by the invisible barriers of education, employment, cultural differences, mental health, aged care, physical health, and social interaction, which can lead to extreme isolation, restricted work opportunities, welfare dependence, and exposure to radicalism and fundamentalism. In working with these clients, ARMIA aims to shift capable, skilled individuals from welfare dependency and empower them to join – or rejoin – the workforce, their community, and wider society. Its operations are formed around the three central pillars of affordable housing, community empowerment, and employment and entrepreneurship. Within these frameworks, it utilises five interconnected programmes – education, business initiatives, health and wellbeing, community engagement, and life skills and vocational training – that contain multiple activities to enable secondary group therapy and capacity building. In 2018, ARMIA expanded its services to integrate least-advantaged mainstream and indigenous people into its clientele. In addition to promoting interactive and participative multicultural integration across its client base, this strategic move has also played a key role in countering racism and xenophobia by encouraging collaboration and mutual understanding. The following year saw the organisation expand further, assisting individuals with disabilities to live a normal, full life with their families. As a registered NDIS and In-Home Care provider, ARMIA offers disability support, psychosocial coaching, and culturally competent home- and aged-care services that run alongside its employment programmes, enabling workforce-ready clients to achieve financial independence whilst ensuring vulnerable and senior clients receive invaluable care tailored to their cultural and linguistic needs, often beyond their expectations. To date, ARMIA has holistically removed thousands and thousands of fit individuals from welfare dependency, empowering them to join the workforce or establish their own business. The organisation has empowered a vast number of youths to attend university and find work, whereas they may have otherwise dropped out of school before graduating or become radicalised by fundamentalists. Furthermore, the team has reunited countless families that were disintegrating due to cultural shock, mental health complications, or domestic violence. At its core, ARMIA symbolically views itself as a tree, welcoming any birds with any needs at any time. Its exceptional work has cemented the organisation as a trusted pillar to vulnerable communities across Brisbane and beyond, demonstrating that care can be provided in a sensitive, multicultural, integrated manner. For its significant contributions to the lives of countless New Australians, least-advantaged individuals, indigenous people, those living with disabilities and the elderly, ARMIA has truly earned its status as Australia’s Most Trusted NDIS Disability Support Provider 2026. Contact: Protais Muhirwa Company: ARMIA Healing the Incurables PTY LTD Web Address: www.armia.com.au
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