AI Issue 7 2017

Acquisition International - July 2017 13 Your Total Business Partner using our bespoke services, clients can build on their achievements, to succeed in realising the full potential of the business. When we begin a partnership with them, we foster trust and grow this into a prosperous relationship, which is mutually beneficial to all parties. “Our aim is to create success, by utilising our technical and commercial expertise, coupled with our fresh thinking and innovative approach. This is a partnership, but it is also our passion and promise. “We measure our performance on our client’s success. The company’s main function is helping our clients to both create and preserve wealth. We work hard to give our clients a three-dimensional view of their business - the key to achieving this is by having strong relationships with them - so that we get to know the stakeholders as individuals and not solely the business.” Remaining on clients, Jennifer goes into more detail on the clients they serve and how the company approaches them. “We have a diverse portfolio of clients, from small businesses to multi mullion turnover clients. Having seen how clients are treated by other accountants, our ethos is to try to give all clients the same level of care, no matter what size their company is. We are trusted to manage the business and financial affairs of many different companies and individuals “Across the UK, we need entrepreneurs as these are the individuals that bring innovative new solutions to the marketplace and create opportunities for themselves as well as others. So, we are proud of our involvement in assisting entrepreneurs to do this. “Offering a wide range of services at Maple, the team here work hard to offer a tailored service that meets the varied needs of our clients. Using technical and commercial expertise, along with fresh thinking, the company helps businesses of all sizes including start-ups and established companies to achieve sustainable growth.” About people, Jennifer is keen to underline the vital role of the firm’s staff in the success of the company and finally, the challenges they face in the future. “We are one big team at Maple, therefore no single person is responsible for this award. We grow and develop as a team. There have been new members of the team, along with those that have departed. The important thing is that our ethos, vision and culture have remained consistent. Both the positivity of our people and the progressive team culture we have here, ensure that we provide a solid base for our team to achieve their desired goals and to meet their personal aspirations. “HMRC have announced the making tax digital initiative, that will see a seismic shift to the accounting landscape. We need to make sure that our clients, both current and potential, are aware of the changes that will impact on their businesses. So, we must help them to ensure that this does not provide an additional burden on their already precious resources.” Client testimonials Rebecca Cadman-Jones, managing director of KC Jones Conference & Events: “Maple has looked after my business for the last 10 years. They offer a great service and answer my queries efficiently and effectively within a short time frame. They have assisted me with understanding the complexities of corporation tax, NI and VAT for my business and my personal liabilities. For accountants, they are all very human; and this makes a refreshing change and a pleasure to do business with them!” Kim Morgan, managing director at Barefoot Coaching: “Barefoot Coaching chose to work with Maple some years ago as we had heard such great things about them. We haven’t looked back since we made that decision. Maple delivers on all the following: • Prompt and efficient service; • Expertise in all tax and finance matters; • Ability to communicate complex financial matters in plain English; • Provision of accounting/bookkeeping staff; • A true partnership approach to working; it feels as though Maple is our FD; • Challenge and support to grow the business; • A coaching/mentoring approach with clients and • Passion, expertise and attention to detail always “They continue to surpass our expectations and play a significant part in the growth and success of our business.” “We are 100% delighted with the service - Maple works in partnership with us so that it feels like they are part of our business Maple is so much more than an accountancy practice – it provides business development and future planning, mentoring and coaching Working with Maple has transformed my business and my attitude to my business.” “I started using Maple during an acrimonious shareholder dispute. Maple provided support and guidance through a very difficult period in our company’s history. Today, Maple provides excellent service, advice and support enabling us to grow and return to profitability. I have no hesitation in recommending Maple to my friends, colleagues and business acquaintances” “I would like to say how pleased we are with the very prompt and efficient service that we always receive from Maple. I particularly look forward to my annual meeting to review our annual accounts. I find their advice invaluable and she has an excellent understanding of my business” “I have always been an extremely satisfied client of Maple, I always get straight forward help and advice on what I need to do, and if I’m ever struggling or confused with certain things, Maple will always help me in a friendly down to earth attitude rather than making me feel awkward! I believe this is what service you want as a client from an accountant company as it can be difficult to understand tax, VAT, payroll etc., if this is something you do not deal with. I would recommend Maple to someone who needed an accountant.” “Being a relatively new client of Maple, I have been extremely impressed by the friendly approach of their staff and the simplicity of their business terms. No jargon, no hidden surprises and no unnecessary expenditure – just the help, advice and service that I needed to take my business forward. I’ve since been equally impressed by the speed and efficiency in which they have carried out the work I initially instructed them. I was kept informed of progress from day 1 and documentation was provided within 1 business day. I would highly recommend Maple to new and established businesses alike.” “Maple have been the corner stone of our business; we would not be in the position we are today without them. Having a sounding board for our business direction and structure has been invaluable. Maple has been as flexible as we needed, increasing service with the growth of our business and then revaluating on a regular basis. Their ability to help on all aspects of accounting, tax and company law, means we have a one stop shop for all our needs. Maple has been a breath of fresh air, giving open and honest opinions for the growth and development of the company. No matter how tough these decisions may be she has been there every step of the way.” “We’ve used Maple for several years now, each year extending the range of services we utilise. More and more the team at Maple are becoming an increasingly integral part of our team, allowing us to concentrate on our core business. Initially, Maple could save us a considerable amount of money, which we have benefitted from year on year. As they have grown to understand our business, the advice and services supplied have grown too. Maple’s experience in business, and not just accountancy, has been valued in our decision making over the last few years enabling us to see out the recession and grow our business on a much more stable and solid platform”