Issue 5 2021

12 Acquisition International - Issue 5 2021 to add in custom scoring criteria, voting recommendations, allocation recommendations, private notes, and committee discussion notes. Its administrative tools are also just as powerful as the applicant management elements, with a system specially designed to be a grant manager’s personal assistant. Its easy to use toolbox of apps allows a client to maintain full control over a process without being overwhelmed by constant and unnecessary notifications fromall sides, managing workflows and project elements from both zoomed out and zoomed in perspectives. The emphasis here for ZoomGrants was on creating something both fast and reliable. Again, here ZoomGrants benefitted from having a founder that came with experience of administrative work in grant management, and thus has developed a solution that addresses the biggest challenges one might face in that role. Its admin toolbox therefore emphasises decision-making tools, reporting, and communications. Its offerings in this realm include workflow dashboards, application comparison features, weighted scoring comparisons that allow for at-a-glance views of applicants, custom email templates that trim the busywork from getting in touch with what could potentially be thousands of applicants, invoice and payment tracking, post funding reports that provide intuitive visualisations, and the ability to export data in a variety of file formats. Some of the other features that have had it proclaimed as exemplary include the number of unlimited elements. It allows for an unlimited number of users per client and per project, as well as uncapped document attachment, saved reports, and technical support. All these aspects culminate in a client-first service that ensures a client the easiest and best experience possible without hidden niggles or roadblocks. Its honesty and transparency with its products have seen it achieve countless return customers, as well as word of mouth referrals that have been spreading around the industry like wildfire. Furthermore, its dedication to being a user-friendly option for clients has seen it implement automatically saving data, intuitive navigation, and email confirmation. Its responsive customer service team handles all issues that a client may have quickly and effectively, ensuring its clients feel appropriately supported during ZoomGrants work with them. It guarantees that a customer will be able to focus on what truly matters, and that they will be able to leave the most difficult management elements of grant administration to the programme. In this way, it allows its organisations to worry about the content, and the people they are trying to help, not the system. After all, an organisational platform should be an asset, not a roadblock. Its pricing is also simple and easy to understand. This is something it is very serious about and ensures that none of its work comes with hidden surcharges or surprise added costs. It uses a yearly subscription and a per-program pricing system to allow a client to elect a plan that suits their budget and project accordingly, with a pricing and savings calculator available through its website to help a client through this. Of course, if any additional questions should occur to client, they are encouraged to get in contact with the team at ZoomGrants, who will be able to clear it up in a friendly and professional manner. Bringing itself up to stand head and shoulders above the competition, ZoomGrants has become well known for its cohesive branding and marketing technology alongside the watertight nature of its technology. The two-pronged approach that has emerged from this ensures that ZoomGrants remains a household name. Dissatisfied with just working for a customer and calling it a day, ZoomGrants wishes to work with a customer to make their grant management experience seamless and easy both on the them and their applicants. Its vision therefore evolved over time to reflect this new goal; ZoomGrants wanted to cement itself as a trusted partner for its clientele, a motivation that has given it new life as it continues to set the industry standard. For over a decade, it has published and republished the latest news in its sector, specifically the elements that stand to impact its target market. This has involved speaking at numerous conferences and hosting webinars, as well as the hiring of multiple grant administrators to ensure that its support is effective and relevant. In this way, ZoomGrants’ staff have all sat in the same seats as the clients, with an exemplary understanding of the unique pressure points that are applied to professionals its sector. This has made the entire team trusted advisors in their own rights, listening to the client’s feedback, comments, and concerns, making changes and tailoring services accordingly. ZoomGrants knows that despite the common ground in terms of processes and workflows that most of them share, no two grants programmes are ever the same, and so it must reflect this. Its sophistication in doing so is notable and beyond reproach, and completely based on user feedback. Consequentially, ZoomGrants has done an excellent job in showing instead of telling its dedication to its clients’ campaigns and their effectiveness, working hard to implement criticism and better its processes across the board. With a motto of ‘great technology is a given, exceptional service is a promise’, it delivers uncompromising focus and a united front across its team. Having such a unity across the departments that make up its business ensure consistent excellence in service. Furthermore, it is another method by which it has streamlined itself, ensuring all parts of the whole are working towards the larger goal. Its proactive co-operation with its clients and active demonstrations of having listened to their needs has strengthened the company as a whole and made it an indispensable resource. It will be continuing to enhance this as it moves forward into the future, hoping to break into the market of using technology in collecting applications for call for speakers. This feature is paired with its traditional scholarships offering, and the launch of it has already been massively successful. The Grant Professionals Association or GPA has already lauded ZoomGrants as an outstanding company, and their go-to for managing their call for speakers. Clearly, the future for ZoomGrants is just as stable as the solid foundation of hard work it was founded on. In this way, it will continue to lead the pack in its sector and direct the future of grant management. Company: ZoomGrants Contact: John Hall Website: https://www.zoomgrants.com/ The two-pronged approach that has emerged from this ensures that ZoomGrants remains a household name. Dissatisfied with just working for a customer and calling it a day, ZoomGrants wishes to work with a customer to make their grant management experience seamless and easy both on the them and their applicants.