Worldwide Finance Awards 2020

28 Acquisition International - 2020 Worldwide Finance Awards hroughout every service and every insurance claim, WIT has always supported its clients with professionalism and experience at every turn. At an operational level, the service company takes care of all phases of claim management, offering clients the possibility of outsourcing the process, either in part or in whole. WIT is able to manage any type of claim thanks to the high professionalism of its staff, its network of trustees evenly distributed throughout the country that are specialized by the type of claim, and its various technological partners. The firm’s approach, which is based on concreteness, study, and closeness, takes places on two main fronts. Firstly, the client’s operational needs. Each insurance company is characterized in a different way and faces the market with different tools and techniques. Respecting this uniqueness, WIT works to find solutions that strengthen the competitive positioning pursued by the client. Secondly, WIT also considers the company strategy, so as to include in the claims management the specific variables that determined and consolidate the success of the company. However, in spite of these strategies, there inevitably come times of struggle. The recent and ongoing COVID-19 pandemic is the perfect example of that. WIT has equipped itself, both from an organization and technological standpoint, from the first day after the start of the pandemic crisis. Armed with In Italy, there is a company that is entirely dedicated to the world of claims, and always looks to the future in order to remain that way. WIT is a partner for insurance companies in the process of strategically improving their claim management, regardless of the type and size of the intervention. As the firm enjoys its newfound success in the Worldwide Finance Awards, we take a closer look to learn more about what it has to offer for clients new and old. Best Insurance Claims Outsourcing Services Provider - Italy T the best policies and procedures, WIT is able to face the internal and external effects that the pandemic has had on the Italian insurance system head on, and continue to work for the benefit of every client. According to the latest “Report on Financial Stability” published by Banca d’Italia in April 2020, the COVID-19 pandemic, and in particular the sharp drop in the prices of financial assets and the increase in their volatility, has had a profound impact on solvency positions that insurance companies have taken. However, WIT has taken steps to ensure that through innovation and technological development, the service company is not only able to keep pace with changes in the sector, but the changes that clients are experiencing themselves. Innovation is present in the way that WIT thinks, and results in the firm providing high-performance services to improve clients’ claims settlement results. WIT is financially solid, with no bank exposure or loans in progress. In 2019 has recorded a 130% increase in turnover when compared to 2018’s figures. It has always decided to reinvest the profits of previous years, to consolidate and ensure a growth in organizational efficiency and effectiveness in the responses expected by clients. That solidity has also fed into the culture at WIT, which is one of positivity in every scenario, as the service company believes that a positive attitude makes it easier to overcome fears and worries. Through a strengthened sense of teamwork and state-of-the-art training courses, every staff member is together at WIT, and can focus on individual products and process phases. This stimulating and passionate work environment is full of valued professionals, all of whom are experts from the various field that WIT deals with. At WIT, there is a core knowledge that the insurance sector is based primarily on trust between customers and companies, and keeping it at a high level of the customer satisfaction side is one of the fundamental factors in business success. For this reason, protecting the reputation of its customers is a priority for WIT, and it pursues this goal with the highest level of integrity and transparency in the conduct of its business. Believing that its task is to guarantee the quality of the relationship between the insurance company and the customer, WIT is truly outstanding in its bid to make that happen on a daily basis. Company: WIT SRL Contact: Maurizio Vitale -Managing Director Website: www.wit-italy.com