Worldwide Finance Awards 2020

12 Acquisition International - 2020 Worldwide Finance Awards pon founding her own firm, Magda Crespo was moved by her interest in providing better quality service when it came to fulfilling the needs for protection and security of both individuals and companies, locals and foreigners. Now fourteen years old, MC Seguros Panama is an insurance broker that serves every client that comes its way, with specialist expertise in health plans, and always giving the best service possible. The firm’s superiority can be found in its personal service and its brand. Understanding that not everyone can immediately adapt to the culture and language of Panama, MC Seguros Panama also seeks to help newcomers to the country every day, and let them know that they are never alone. One of the things that Panama does, that may come as a culture shock to some, is require by law that everyone has insurance. Magda Crespo Insurance & Assoc. was first founded back in 2006 by the owner, Magda Crespo. Since then, the firm has grown into one of the finest health insurance brokers that Panama has currently, and has ever seen. After achieving such success, the firm opened new offices at a bigger and better location in Plaza San Francisco, Boquete. Now, the firm has achieved even more success and been duly recognized in Acquisition International’s Worldwide Finance Awards 2020. We find out just why it is so deserving of that success. Best Health Insurance Brokerage Firm 2020 - Central America U Therefore, MC Seguros Panama works diligently and tirelessly to serve those who need a policy for their vehicles and financing guarantees, as well as their health plans which are a primary necessity. Where the firm is located in Boquete is a centre of tourism in Panama, and as such has faced large challenges in taking on the pandemic of COVID-19. Restoring the area to becoming one of the top ten places in Latin America to retire is no small feat, but with capable insurance fromMC Seguros Panama, there is no reason that cannot happen. The pandemic has not stopped the firm yet, and nor will it. For Magda and the team, it is simply a matter of adapting to the new technology, and continuing to work and serve its clients online, as it is doing currently. Financially, the impacts of COVID-19 have been felt in Panama just as much as any other area in Central America, but MC Seguros Panama has adapted better than its competitors to work with technology. In having an online presence, viewing claims online, and contacting people online, the firm has demonstrated an innovative ability to adapt, and maintain its excellence in customer service. It is also now using app to issue new policies right from the mobile phones of its staff, as well as apps to report accidents and pre-certify hospitals. However, in everything this new technology offers, MC Seguros Panama has not lost that personal touch and contact with every client. Plans for the future may be limited for now due to the pandemic, but it has not stopped MC Seguros Panama from dreaming about what the future could look like. With plans to open an office in Ecuador, and eventually many other Latin American countries, expansion is definitely on the horizon for this fantastic firm. There is a large community of expats that are living in Ecuador, and Magda has made perfectly clear her desire to offer the firm’s services there. Perhaps once the virus is suitably under control and it is safe to do so, MC Seguros Panama can do an equally outstanding job in Ecuador. In Magda’s own words, insurance is beautiful work to do. It revolves about helping people, but it carries a lot of responsibility to properly serve the people who have placed their trust in their insurance brokers. However, it is in this commitment where Magda and her entire team at MC Seguros Panama have found stable and rewarding work, helping clients feel safe during what are understandably trying and testing times. All the firm can do is continue being the beacon of excellence it is, and the success will surely continue to come in the form of protected and happy clients. Company: MC Seguros Panama Contact: Magda Crespo Website: www.magdacrespo.com